ABOUT THIS POSITION

The Strategic Project Manager is responsible for the successful implementation of Waystar solutions by leading the team and the client project team. This engagement begins with the sales transition to implementation, the move to production and the transition of the solution and client to the Waystar Enterprise Support Team. Individuals in this position are expected to have or develop a specific knowledge of Waystar’s business, industry, and operations, including an intimate understanding of healthcare specific billing requirements, reimbursement, enrollment, and patient billing and payments. The successful candidate will also have the opportunity to interact with some of the largest, most successful and prestigious Healthcare Enterprise organizations in the U.S.

WHAT YOU’LL DO

Oversee and manage all aspects of the project implementation; including product solutions and associatedrevenue
Understand and support the client project success criteria andgoals
Define and communicate project plan updates to the Waystar team and client projectmanager
Manage project status, issue list, and risk managementreporting

Act as primary contact to the client for project and milestoneissues
Coordinate Waystar project team resources anddeliverables
Deliver monthly internal project status reportout
Coordinate monthly strategic review sessions with client and Waystarleadership
Document client set-up information and specifics for the Transition Document

Perform other duties and /or projects as assigned by management within the area ofresponsibility

WHAT YOU’LL NEED

Bachelordegree is required
Exceptional critical thinking and analytical skills
Healthcare billing or healthcare operations experience required preferably institutional and provider billingknowledge

Project management experience working with large healthcare organizationspreferred
Excellent Organizational skills with the ability to juggle multiple projectsconcurrently
Excellent written and oral communication skills required. Must be able to clearly and effectively communicate the results of implementations with team members, clients, and vendorpartners

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.comor follow @Waystaron Twitter.

WAYSTAR PERKS

Competitive total rewards (base salary + bonus, if applicable)
Customizable benefits package (3 medical plans with Health Saving Account company match)
Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays
Paid parental leave (including maternity + paternity leave)
Education assistance opportunities and free LinkedIn Learning access
Free mental health and family planning programs, including adoption assistance and fertility support
401(K) program with company match
Pet insurance
Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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