Janitorial Services·Confirmed live in the last 24 hours·
Full-timeSantorini, Greece
About the Job
Requirements
A minimum of 3–4 years of experience in a similar supervisory role within a 5-star hotel, luxury resort, or comparable hospitality environment is required.
A solid understanding of housekeeping operations, room presentation, cleaning procedures, and luxury hospitality standards is required.
Previous hands-on experience as a maid is required.
A good command of English and the ability to communicate clearly and effectively with guests and colleagues are required.
Strong leadership and people-management abilities, including confidence in guiding a housekeeping team, are required.
The candidate must be well organized and able to prioritize tasks according to occupancy, arrivals, departures, and daily operational requirements.
A strong eye for detail and consistent focus on cleanliness, presentation, and guest comfort are required.
The candidate must be able to identify operational challenges, take initiative, and find practical solutions in a timely manner.
The candidate must be flexible and adaptable, willing to support the department and develop professionally.
Basic computer literacy for daily reports, staff scheduling, room status updates, and departmental documentation is required.
A professional appearance, mature attitude, and commitment to delivering high-quality guest experiences are required.
The candidate must be comfortable working in a Caldera environment, including frequent movement between different levels and navigating stairs throughout the property.
Responsibilities
Supervise and coordinate the daily operations of the Housekeeping Department, ensuring high standards of cleanliness, presentation, and guest comfort.
Allocate daily tasks and monitor housekeeping staff performance according to occupancy, arrivals, departures, and operational priorities.
Inspect guest rooms, public areas, and back-of-house areas to ensure they meet the hotel's luxury standards.
Ensure guest rooms are cleaned, serviced, inspected, and prepared for arrivals, including linen, amenities, and supplies.
Supervise the cleanliness and presentation of public areas, including lobbies, corridors, stairways, terraces, and restrooms.
Coordinate with Front Office, Maintenance, and other departments regarding room status, guest requests, maintenance issues, and operational requirements.
Train, guide, and motivate housekeeping team members while ensuring compliance with departmental procedures and service standards.
Monitor housekeeping supplies, linen, equipment, and storage areas, ensuring proper organization and sufficient stock.
Address guest requests and complaints professionally and ensure appropriate follow-up.
Ensure proper handling of lost and found items and respect guest privacy and Do Not Disturb procedures.
Maintain accurate housekeeping reports, room status updates, staff assignments, and other departmental records.
Identify operational issues and take prompt, practical action to resolve them or escalate them when necessary.
Ensure safe working practices and proper use of cleaning products and equipment.
Support the housekeeping team with hands-on duties when required, particularly during busy periods.
Ensure professional appearance, conduct, teamwork, and consistent adherence to hotel standards.
Sandblu Resort is currently in search of: Housekeeping Supervisor
Crafting the Future of Luxury Hospitality in Santorini, we are the team behind one of Greece's most exciting and rapidly growing luxury hospitality group. Our expanding collection includes the award-winning Sandblu Resort, the first LXR Hotels & Resorts property by Hilton in Greece, Blu Syllogi, a carefully curated handpicked fashion collection, the iconic Blu Restaurant overlooking Santorini's breathtaking Caldera, Inspire Luxury Villas, and the upcoming luxury developments Heliotopos Luxury Caldera Suites & Restaurant, and a new beachfront destination.
At Sandblu, we are redefining ultra-luxury hospitality through excellence, innovation, and genuine Greek hospitality. As one of the few LXR Hotels & Resorts in Europe, we are proud to introduce a new benchmark of luxury to Greece while creating exceptional destinations where unforgettable guest experiences begin with outstanding people.
This opportunity forms part of the launch of our upcoming exciting project, a luxury sister property & restaurant located on the Santorini Caldera. As a new addition to our portfolio, this concept will offer a distinctive expression of luxury hospitality and gastronomy, shaped by its exceptional setting and the unique character of Santorini, while providing an opportunity to contribute to the creation of a truly exceptional destination.
Supervise and coordinate the daily operations of the Housekeeping Department, ensuring high standards of cleanliness, presentation, and guest comfort.
Allocate daily tasks and monitor the performance of housekeeping staff according to occupancy, arrivals, departures, and operational priorities.
Inspect guest rooms, public areas, and back-of-house areas to ensure they meet the hotel's luxury standards.
Ensure guest rooms are properly cleaned, serviced, inspected, and prepared for arrivals, including linen, amenities, and supplies.
Supervise the cleanliness and presentation of all public areas, including lobbies, corridors, stairways, terraces, and restrooms.
Coordinate with Front Office, Maintenance, and other departments regarding room status, guest requests, maintenance issues, and operational requirements.
Train, guide, and motivate housekeeping team members while ensuring compliance with departmental procedures and service standards.
Monitor housekeeping supplies, linen, equipment, and storage areas, ensuring proper organization and sufficient stock.
Address guest requests and complaints professionally and ensure appropriate follow-up.
Ensure proper handling of lost and found items and respect guest privacy and “Do Not Disturb” procedures.
Maintain accurate housekeeping reports, room status updates, staff assignments, and other departmental records.
Identify operational issues and take prompt, practical action to resolve them or escalate them when necessary.
Ensure safe working practices and proper use of cleaning products and equipment.
Support the housekeeping team with hands on duties when required, particularly during busy periods.
Ensure professional appearance, conduct, teamwork, and consistent adherence to hotel standards at all times.
Requirements
Minimum 3-4 years of experience in a similar supervisory role within a 5-star hotel, luxury resort, or comparable hospitality environment.
Solid understanding of housekeeping operations, room presentation, cleaning procedures, and the standards expected in luxury hospitality.
Previous hands on experience as a Maid is required.
Good command of English, with the ability to communicate clearly and effectively with guests and colleagues.
Strong leadership and people management abilities, with the confidence to guide a housekeeping team.
Well organized and capable of prioritizing tasks according to occupancy, arrivals, departures, and daily operational requirements.
Strong eye for detail and a consistent focus on cleanliness, presentation, and guest comfort.
Ability to identify operational challenges, take initiative, and find practical solutions in a timely manner.
Flexible and adaptable, with a willingness to support the department and develop professionally.
Basic computer literacy for daily reports, staff scheduling, room status updates, and departmental documentation.
Professional appearance, mature attitude, and a genuine commitment to delivering high quality guest experiences.
Comfortable working in a unique Caldera environment, including frequent movement between different levels and navigating stairs throughout the property.
Benefits
Tailored Compensation | Competitive remuneration package customized to fairly reflect your profile and expertise.
Staff Residences: Single accommodation, with comfort amenities, ensuring a seamless home-away-from-home experience in Santorini.
Meal Plan while in Santorini | Balanced and freshly prepared meals served in welcoming staff dining setting.
Exclusive Staff Privileges | Access to special staff discounts across our network of partners and Friends & Family rates for your loved ones.
Pathway to Growth & Development | Ongoing professional development in line with global hospitality standards and a clear trajectory for career advancement within a fast-growing, award-winning resort.
Recognition & Rewards | Access to performance-based bonus schemes and recognition initiatives that celebrate talent, achievement, and contribution to the Sandblu vision, along with CSR and engagement activities that foster connection and purpose.
Our success is built on our people. Guided by our core values of kindness, integrity, teamwork, and authentic hospitality, we foster a supportive and inspiring work environment where every team member has the opportunity to learn, grow, and build a rewarding long-term career. We invest in our people by providing quality accommodation, three daily meals, inclusive work environment, continuous training and development, and exciting career opportunities across our expanding portfolio of luxury hospitality brands.
If you are passionate about delivering exceptional service and aspire to be part of an ambitious team shaping the next chapter of luxury hospitality in Santorini, we would love to hear from you.
RMKA PC and RSTQ PC are equal opportunity employers. We are committed to creating a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.