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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant 2 - Women's Service Line

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Completion of an accredited Medical Assistant program, structured clinical military training documented per DD214, or EMT qualification is required.
  • Current American Heart Association Basic Life Support certification is required.
  • Successful completion of Advocate Health’s competency assessment is required.
  • Recognition or certification as a Certified Medical Assistant or Registered Medical Assistant through an accepted national organization is required.
  • Successful completion of a system-approved program to become a primary trainer for new teammates is required.
  • Two years of experience in a clinical practice setting as a Medical Assistant is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency is required.
  • Communication and interpersonal skills sufficient to develop rapport and maintain professional relationships with patients, team members, and physicians are required.
  • Computer skills including keyboarding, navigation within a Windows operating system, email, and exposure to electronic medical records systems are required.
  • Customer service skills supporting a positive patient experience are required.
  • Ability to perform the listed physical activities throughout the workday and lift 35 pounds without assistance is required.
  • Functional speech, vision, hearing, touch, and fine-hand manipulation skills are required.
  • Ability to work with frequent mechanical, electrical, chemical, blood, and body-fluid hazards and wear protective clothing and equipment as needed is required.
  • Ability to operate all equipment necessary to perform the job is required.
  • Knowledge and skills to provide age-appropriate care, including understanding growth and development across the lifespan and assessing patient status and age-specific needs, are required.

Responsibilities

  • Adhere to the Medical Assistant scope of practice and follow policies and procedures while maintaining training and competency for the specialty area when providing patient care.
  • Perform rooming and visit tasks, including taking vital signs, reconciling medications, collecting medical history, reviewing health maintenance and allergies, and conducting screenings for depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing lab orders and requisitions, tracking results, and conducting point-of-care and other approved waived testing in accordance with orders and Clinical Laboratory Improvement Amendments standards.
  • Administer medications and vaccines safely according to the rights of medication administration.
  • Perform duties such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Communicate in a timely and effective manner, work with the team, and escalate concerns appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are working and work areas are stocked.
  • Assist with training and onboarding other teammates as needed.
  • Serve as a role champion or committee member as needed.
  • Use patient-handling equipment with at least one other team member, when available, for patient lifts over 35 pounds or when a patient cannot assist; assess unique patient-lifting situations case by case.
  • Perform other related duties as assigned.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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