W

Walmart

Sells groceries and essentials in stores and online

Tire & Battery Technician - Automotive

Automotive Mechanical Repair & MaintenancePosted on Nov 13
Full-timeKansas City, KS, USAIn-person

About the Job

Requirements

  • A valid state-issued driver's license is required.
  • Applicants must be at least 18 years old.
  • The employee must successfully complete all job-required trainings and assessments within the prescribed time period after receiving the position.

Responsibilities

  • Provide safe and efficient service in the sales and service areas of the department and work collaboratively with associates to meet members’ expectations.
  • Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, mentor new technicians, and communicate effectively to provide safe and efficient customer service.
  • Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, tire pressure monitoring systems, product specifications, seasonality, point-of-sale systems, and phone and in-person selling techniques.
  • Use digital tools and handheld technology to plan and drive sales, improve the service experience, support associate engagement, and make immediate business decisions related to services, safety alerts, new product information, product applications, and training; adapt to new tools and encourage others to use them.
  • Communicate equipment, tool, and supply needs to the Tire and Battery Center Lead; track and monitor returns and special orders; operate cash registers and process transactions; maintain the physical work area; maintain inventory, audit, safety, and compliance standards; report complaints, safety hazards, and product, service, or work-area problems; complete paperwork, logs, and other required documentation; and ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
  • Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
  • Model high-quality service and products as a brand advocate, and assist with training team members in a respectful, supportive, and team-oriented manner.
  • Follow company policies, procedures, and ethics standards; implement related action plans; use the Open Door Policy; and apply these standards in business processes and practices.
  • Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and other business partners; identify priorities, deadlines, and expectations; carry out tasks; communicate progress and information; recommend ways to address improvement opportunities; and adapt to change, difficulties, and feedback.
  • Promote a respectful and inclusive workplace, build trusting relationships, communicate to motivate and influence, and help develop and mentor others while recognizing their contributions.
  • Maintain high standards of integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support the company’s goal of becoming a regenerative company.
  • Serve customers and members by delivering results and putting them first; make decisions using reliable information, balance short- and long-term priorities, and consider how one's work affects the team's ability to deliver on its purpose.
  • Display curiosity and willingness to learn, take calculated risks, demonstrate resilience, drive continuous improvement, adopt new technologies and skills, and support others through change.

Desired Qualifications

  • Experience in the auto service industry is preferred.
  • Retail experience is preferred.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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