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Ace Hardware

Cooperative hardware and home improvement retailer

E-Commerce Department Merchandise Manager

Procurement & SourcingConfirmed live in the last 24 hours
Full-timeOak Brook, IL, USA

About the Job

Requirements

  • At least 10 years of digital or E-Commerce experience.
  • At least 5 years of product category management experience.
  • Experience leading and developing merchant teams.
  • Strong strategic thinking, financial acumen, business judgment, and decision-making skills.
  • Experience managing online assortment strategy, pricing, product placement, promotions, and profitability.
  • Strong vendor negotiation, relationship management, and partnership skills.
  • Strong problem-solving, communication, interpersonal, and follow-through skills.
  • Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint.
  • Ability to travel up to 25 percent.
  • The position is not eligible for employment visa sponsorship now or in the future.

Responsibilities

  • Lead online assortment strategy, product selection, pricing, placement, and category growth plans.
  • Oversee sales, gross profit, margin rate, key performance indicators, and three-year category strategies.
  • Build, coach, and develop a merchant team while attracting and retaining strong talent.
  • Manage vendor partnerships, dropship expansion, rebates, return allowances, and promotional funding.
  • Partner with merchandising, digital marketing, ecommerce operations, inventory, consumer marketing, and retail operations.
  • Improve the customer path to purchase through taxonomy, category pages, search results, vendor links, search engine marketing, and search engine optimization.
  • Lead online promotional planning, advertised item schedules, pricing concessions, vendor credits, and retailer communication.
  • Support inventory planning, supply chain coordination, retailer touchpoints, and Ace Care Center training.

Desired Qualifications

  • Experience with dropship programs, site merchandising, digital marketing channels, and ecommerce customer experience improvements.
  • Experience supporting both business-to-consumer and business-to-business ecommerce strategies.

About the Company

Ace Hardware

Cooperative hardware and home improvement retailer

Ace Hardware is a retailer-owned cooperative that operates hardware, home improvement, and paint stores through a network of independently owned retailers. It provides member stores with collective buying power, distribution, and marketing support, enabling local shops to compete with big chains while delivering community-focused service. The company earns revenue from product sales to member stores and service fees. Ace distributes major brands like Benjamin Moore, Craftsman, Weber, and its own private-label products, serving DIY homeowners and professional contractors through thousands of neighborhood stores. Its goal is to help member retailers grow and serve communities by offering a broad product assortment, reliable supply, and local service.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Augusta, KS
Founded
1924

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