Systems Support Specialist 2
Commerce Bank
Systems Support Specialist 2
Commerce Bank
Provides personal and business banking services
About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Hourly: $23.80 - $27.65 (Amount based on relevant experience, skills, and competencies.)About This Job
The main purpose of this job is to serve as a business unit and systems resource by providing support and coverage on daily tasks, utilizing systems to support the business unit, performing testing for project upgrades and handling production issues.
Work Schedule
Monday - Friday 9:00 AM - 6:00 PM
Essential Functions
Implement technical solutions for business needs
Collect data and updates systems information via manual input or upload
Assist with systems projects for departments within division as requested
Review, analyze, and evaluate business systems and user needs
Document business and systems requirements, define scope and objectives, translate requirements into specifications, and formulate systems to reflect business unit strategies
Provide support, consultation and recommendations to business teams in resolving technical problems
Monitor systems and databases for functionality and availability to users, troubleshoot, and respond to user inquiries
Review, analyze and evaluate business systems through data collection and system reporting as well as provide and apply updates via various avenues
Assist with system projects as requested within the department, such as test script creation, system testing, validation and implementation
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Intermediate computer skills, specifically with SQL, SharePoint, Excel, and Business Objects
Knowledge of creating reports in Business Objects
Relationship building skills to work effectively with a variety of individuals at all levels throughout the Bank
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Advanced level proficiency with Microsoft Word, Excel, Teams, and Outlook
Education & Experience
Associate’s degree or equivalent combination of education and experience required
3+ years experience developing systems and performing reporting and analysis required
*Must be eligible to work in the U.S. without sponsorship now or in the future
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Systems Support Specialist II - Bank Operations job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $23.80 to $27.65 per hour.
#LI-MC1
Must be eligible to work in the US without sponsorship now or in the future.
The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 922 Walnut St, Kansas City, Missouri 64106Time Type:
Full timeProvides personal and business banking services
Commerce Bank provides a broad range of banking and financial services to individuals and businesses in the United States, including checking accounts, mortgages, loans, investment services, and credit cards. Its products work by offering deposits and lending products through branches and digital channels, earning revenue from interest on loans, account fees, and investment income. The bank distinguishes itself through a clear emphasis on diversity, equity, and inclusion, and by supporting community initiatives such as LGBTQIA nonprofits, alongside being recognized for regional banking performance. Its goal is to serve a diverse client base with accessible financial services while driving growth and positive community impact through responsible lending, deposit growth, and investments.
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