Data Operations Analyst

Data Operations Analyst

Join Zepz: Breaking Down Borders, Together

Our Meaningful Mission
At Zepz, we're all about breaking down barriers for our customers and our teammates. Our purpose is deeply personal, we provide a lifeline and deliver opportunities to cross-border communities that need it most through cutting edge finance and tech.Zepz is the power behind WorldRemit and Sendwave,  driven by the mission to celebrate the incredible impact migrants have, both at home and abroad. We're not just moving money; we're building a world that truly recognizes and supports global connections.

Who You'll Be Joining
We look for mission-driven builders who thrive in a fast-paced environment connected to a true purpose. We’re an always developing team of experts that enjoy problem solving and bring clarity to tough challenges. At Zepz, we are Relentless Learners, always seeking feedback, and  Responsible Owners, treating company resources like your own. We depend on Transparent Communicators who keep the team aligned through open, honest talk.

Our Core Commitments — What We Live By
Our vibrant and truly diverse culture is built on three core commitments, that guide how we work and interact:

• Integrity: We always do the right thing. It’s simple, but it’s the foundation of everything we build for our customers and each other.
• Outcomes: We work for our customers. Their success and prosperity are the results we focus on delivering.
• Velocity: We are fast! We maintain high energy levels and make smart decisions quickly, keeping us nimble and ahead of the curve.

Perks of Joining Our Team
We believe in empowering colleagues because we genuinely trust our team. Our culture is founded on this high trust, which naturally encourages the high ownership that drives us to meet our shared high expectations and deliver high performance. Alongside a great office environment, think unlimited annual leave , great healthcare benefits, and employee discounts. We want you to thrive and focus entirely on making your biggest impact! In turn, we expect you to bring high ownership and commitment to your work. This is a place where we value trust and high performance, and we'll provide the environment and support needed for you to excel

Office Address
8F Lexmark Plaza
3 Samar Loop corner Panay Road
Cebu Business Park, Cebu City, Philippines 6000

About the Role
We are seeking a highly skilled and experienced Data Ops Analyst to join our dynamic team. This is a Individual Contributor (IC) role where you will operate with a high degree of independence. You will focus on supporting critical data needs and developing foundational data models that are essential for driving our cross-border remittances business forward. You will act as a technical lead on projects, leveraging your analytical and problem-solving skills to build robust and scalable data solutions.

What You Bring to the Table

• Technical Project Management: Independently lead technical projects from conception to deployment. You will be responsible for defining timelines, managing resources, and ensuring the delivery of high-quality data solutions without constant supervision.
• Business Partnership: Collaborate with data analysts, and business stakeholders to translate commercial objectives into well-defined technical projects. You will act as a primary point of contact for partners, ensuring they have reliable self-serve data for strategic decision-making.
• Advanced Data Analytics: utilize Python and SQL to perform deep-dive analytics and build automated scripts. You will also utilize tools like Excel for rapid prototyping and business-facing reporting.
• Reconciliation & Financial Integrity: Oversee data reconciliation processes to ensure financial accuracy. (Experience with tools such as AutoRek or ReconArt is highly valued here).
• Tooling & Optimization: Lead the adoption of data transformation tools to empower teams in their data-driven decision-making processes.

What we are looking for

• Experience: 5+ years of experience in analytics engineering, data engineering, or a similar role.
• Industry Experience: Proven experience in the financial services or FinTech industry, particularly with cross-border payments.
• Technical Skills: Proficiency in SQL and at least one programming language (e.g., Python) is required for data manipulation and scripting.
• Data Technologies: Hands-on experience with data warehouse technologies, specifically Databricks.
• Problem-Solving: Excellent analytical and problem-solving skills with strong attention to detail.
• Communication: Strong communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders and partners.

Nice to Have

• Reconciliation Tools: Experience with AutoRek, ReconArt, or similar financial reconciliation software.
• BI & Visualization: Proficiency with business intelligence tools such as Tableau, PowerBI, or Looker.

AI Literacy & Tools
As Zepz continues to build AI into how we work, we expect everyone to engage with it as a core part of their role. For this position we are looking for:

• A genuine curiosity about AI and how it can be applied in your area of work — from accelerating analysis and insight generation, to improving how we design and deliver processes and communications.
• Practical experience using AI tools in a professional context — whether to connect information, draft content, build frameworks, or create insights from data. We want people who actively use AI to increase productivity, not those who are waiting to be told to.
• Strong AI literacy — an understanding of what AI assistants can and cannot do, how to prompt effectively, and how to critically evaluate AI-generated output before using it.
• Awareness of the ethical considerations and responsible use of AI in the workplace, particularly in the context of sensitive data, customer experience, and compliance.
• Prior experience using Claude (Anthropic) is a nice-to-have but not essential — what matters most is that you are genuinely engaged with AI as a tool, comfortable experimenting, and eager to share what works with your wider team

If you want to join us in our journey to help break barriers in financial access and improve lives globally, there's no better place or time to join.

Our global team of 800+ people is spread across six continents. We aspire to hire the best mix of people from former Olympians to YouTube influencers and we speak over twenty languages. This incredible diversity isn't a bonus; it's the engine that lets us serve the world.

Ready to Apply? Let’s Go.