T

Truist Bank

Runs banking and lending for people and businesses

Universal Banker

Part-TimeUpdated on 10/20/2026
No salary listed
Junior
Pompano Beach, FL, USA
Remote
Finance & BankingRetail & Commercial Banking

About the job

Requirements
  • A high school diploma or equivalent education is required.
  • Two years of teller, cash handling, or client service experience is required.
  • Six months of client relationship building or sales experience is required.
  • Excellent interpersonal and communication skills, including a desire to interact with clients and prospects, are required.
  • The ability to master the personal computer keyboard and software skills necessary for branch automation is required.
  • The ability to multitask under time constraints is required.
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products, is required.
  • The ability to travel to accommodate temporary staffing needs, including temporary assignment or locale changes, is required.
  • The ability to work weekends and/or extended hours is required; occasional travel and overnights may be included.
Responsibilities
  • Provide a distinctive client experience and consistent service by engaging clients, facilitating courteous conversation, conducting complex and standardized transactions, and uncovering client needs; perform more complex transactions with assistance as necessary.
  • Educate clients on digital and self-service solutions, including ATMs, online banking, and mobile banking.
  • Support the team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling them or referring clients to appropriate branch team members or specialists.
  • Understand the importance of Integrated Relationship Management (IRM) to ensure Truist expertise and solutions are delivered for clients' unique needs.
  • Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
  • Advance individual and product knowledge by attending sales, service, and product knowledge meetings and applicable training classes and web-based learning.
  • Adhere to internal controls, operational procedures, and risk management policies, and stay informed of policy and procedure changes to ensure compliance with current guidelines.
  • Serve as a secondary contact for new account openings and problem resolution, offer applicable products and services to clients and prospects, and handle a proportionate volume of work based on branch demands.
Desired Qualifications
  • One year of client relationship building or sales experience is preferred.
  • Knowledge of advanced or complex branch transactions, risk management, and loss prevention is preferred.
  • Experience sourcing and prospecting for new clients and building client relationships is preferred.
  • A general understanding of bank operations, policies, and procedures is preferred.

About the company

Truist Bank runs consumer and commercial banking for households, small businesses, and larger companies across the United States. Its services connect everyday accounts and borrowing with business cash management and wealth planning through the wider Truist group. Customers manage money through branches and digital banking, while businesses use the bank to collect payments, move funds, and finance operations. It earns interest on loans and fees for banking and trust services, with brokerage and investment advice handled by separate affiliates. The Truist brand emerged from the BB&T and SunTrust merger in 2019, and the bank is headquartered in Charlotte, North Carolina.

Company Size

10,001+

Company Stage

IPO

Headquarters

Washington DC, District of Columbia

Founded

2019

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Simplify's Take

What believers are saying

  • Eligible Truist teammates gain another retirement income source: the company fully funds a defined-benefit pension.
  • Teammates get time for community work: Truist allocates 24 volunteer hours through its onboarding program.
  • Truist rewards deeper relationships: One Checking automatically increases perks across five account levels as eligible balances grow.

What critics are saying

  • Rate exposure dominates: December 2025 figures put net interest at 71% of Truist parent revenue.
  • Credit costs persist: December 2025 results show Truist's parent recorded $1.89 billion in credit-loss provisions.
  • New Truist hires wait for employer retirement contributions: eligible 401(k) matching starts after one year.

What makes Truist Bank unique

  • Truist cushions small shortfalls: qualifying One Checking customers receive a $100 overdraft buffer without overdraft-related fees.
  • Truist competes on borrowing cost: LightStream beats qualifying rival unsecured loan rates by 0.10 percentage points.
  • Truist builds leadership skills through psychology: its Leadership Institute draws on more than 60 years of training.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Health Savings Account/Flexible Spending Account
  • Unlimited Paid Time Off
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • Hybrid Work Options
  • 401(k) Retirement Plan

Growth & Insights and Company News

Headcount

6 month growth

6%

1 year growth

6%

2 year growth

6%
Yahoo Finance
Oct 18th, 2026
Truist Q3 profit halves to $684M as revenue falls 16% amid balance sheet reset

Truist Financial reported a sharp drop in third-quarter profit as it worked through a balance sheet clean-up. Its shares rose 1.1% to about $47 on Friday. Revenue fell about 15.8% to $4,000 million from $4,751 million a year earlier. Net income, excluding extra items, fell about 49.3% to $684 million from $1,348 million. Earnings per share were $0.57, down from $1.05. Adjusted earnings per share were $1.16, with adjusted return on tangible common equity at 14.6%. Net interest margin held steady at 3.00%. Wealth management had its best quarter and deposits grew. Noninterest expense reached $3.1 billion, and net charge-offs stood at 77 basis points. The exits from RAC auto and LightStream cut risk, but commercial real estate exposure remains a concern.

Yahoo Finance
Oct 16th, 2026
Truist consumer banking chief exits in shakeup as bank sells $7.7B of LightStream loans

Truist consumer and small business banking chief Dontá Wilson is leaving the bank, six weeks into Mike Lyons' tenure as chief executive officer. Wilson was the last executive remaining from the 2019 SunTrust-BB&T merger that created Truist. Shimna Sameer, hired in July to lead wealth management, will take over consumer banking. Jeff Warner, a 25-year PNC veteran, joins as chief small business banking officer, and D. Steve Boland, a former Bank of America executive, becomes vice chair. All three report to Lyons. Truist also agreed to sell $7.7 billion of LightStream loans to Carlyle, expected to generate $7.2 billion in net proceeds. The deal should close in the fourth quarter and exits a non-core business, the bank said.

AdvisorHub
Oct 16th, 2026
Rockefeller snags $1.2 billion Truist team in Florida.

Rockefeller snags $1.2 billion Truist team in Florida. October 16, 2026 (L to R) Gordon Kellam, Owen Wilson and Matthew Caras, who joined Rockefeller from Truist in Naples, Florida. Another billion-dollar team has left Truist Bank, this time for Rockefeller Global Family Office. The Kellam Group, which managed $1.2 billion in client assets, joined Rockefeller on Friday in Naples, Florida, according to a source familiar with the move. The team, led by Gordon B. Kellam, Owen M. Wilson and Matthew T. Caras, produced $7 million in revenue, the source said. They moved with support staff Erica Solas, Sumera Yousaf, Brad Cherkin and Charles Outlaw. The group had joined Truist by way of its BB&T predecessor. Kellam, who had been a producing complex manager at BB&T, started his career in 2001 and joined BB&T in 2013 from Merrill Lynch, according to BrokerCheck. Wilson and Caras, who have 14 and 33 years of experience, respectively, joined BB&T in 2017 from UBS and Wells Fargo. Their move extends a streak of departures from Truist. Earlier this month, a 13-person team managing $3 billion in assets left for Captrust Financial Advisors. In September, Rockefeller landed another Truist team with $1 billion in assets in North Carolina. The exits reflect the expiration of retention loans granted around the 2019 merger of BB&T and SunTruist, according to the source and a former Truist advisor who spoke on condition of anonymity. They also cited frustrations over tiered fee increases that advisors were responsible for implementing across client accounts. A Truist spokesperson declined to comment on the departure. For Rockefeller, the hire bolsters a Naples office established in May with a $1.2 billion Morgan Stanley team. The office is part of the southeast region led by Kristen Sario. As of June 30, Rockefeller oversaw $224 billion in client assets across its family office, investment management and investment banking units, according to its company website. Firms will be able to present projected returns as part of an update aimed at harmonizing marketing rules between Finra and the SEC. Oct 16, 2026 Oct 15, 2026 Oct 14, 2026 Oct 13, 2026

Business North Carolina
Oct 16th, 2026
Truist CEO shakes up bank's consumer, small business leadership.

Truist CEO shakes up bank's consumer, small business leadership. 10/16/2026 New Truist Financial CEO Mike Lyons revamped the Charlotte-based bank's consumer and small business leadership today and jettisoned one of the key digital initiatives of his predecessor CEO. As part of the shift, Dontá Wilson is leaving the bank, where he has been chief consumer and small business banking officer. The bank also said it planned to sell $7.7 billion of unsecured consumer loans, making up most of its LightStream online banking platform, to the Carlyle Group private equity group. LightStream had been promoted by former CEO Bill Rogers as a key growth strategy. Truist said it hired retired Bank of America executive Steve Boland as vice chair. He will "help advance the bank's strategic agenda and support execution of the highest-priority initiatives," according to a release. Truist also promoted Shimna Sameer to chief consumer banking officer. She is a former Bank of America executive who had been previously named head of Truist Wealth. And Jeff Warner, who has been head of small business at PNC Financial Services Group, was named chief small business banking officer. Warner had worked at PNC for more than 25 years. Boland, Sameer and Warner will report to Lyons. "Truist has all the ingredients to become one of the top-performing banks in the country, and these executive appointments will help ensure we have the leadership depth, organization structure and accountability to execute with discipline," Lyons said in a release. Lyons, who started Sept. 1, was hired to repair the nation's ninth-largest commercial bank, which has struggled to hit performance targets and create a cohesive culture since the 2019 merger of equals between Atlanta-based SunTrust and Winston-Salem-based BB&T. Former BB&T CEO Kelly King and SunTrust CEO Rogers had led the combined company since the merger, and oversaw major changes in the leadership team. Truist shares had slid about 8% since the merger through August, while the KBW Bank Index had advanced about 70% in the same period, Bloomberg News reported. Lyons had been an executive at PNC and Bank of America, and shortly thereafter as CEO at Milwaukee-based Fiserv, before taking the Truist post. At BofA, Lyons was a strategic adviser briefly for CEO Brian Moynihan, gaining a reputation for decisiveness. The appointments "build on Truist's strengths in consumer and small business banking and support the company's continued focus on growing core deposits, deepening primary banking relationships and investing in the capabilities that serve clients," the company said. Wilson has been a longtime star at Truist, having started working at BB&T while a student at UNC Charlotte and rising steadily through the ranks under both King and Rogers. He is an active civic leader in Charlotte, serving as chair of the UNC Charlotte board of trustees. The strategic overhaul came as Truist reported third-quarter adjusted earnings that topped Wall Street expectations, while revenue was short of forecasts. The company said adjusted earnings were $1.42 a share, above the $1.14 estimate, while revenue was $3.75 billion versus the $5.35 billion forecast. Truist shares gained more than 2% in early trading today to about $47.60. It has traded between $41.60 and $56.20 in the past year. David Mildenberg is editor of Business North Carolina. Reach him at [email protected].

PR Newswire
Oct 16th, 2026
Truist announces leadership appointments.

Truist announces leadership appointments. Oct 16, 2026, 07:00 ET Executive appointments enhance Truist's leadership as the company sharpens its strategic priorities and invests for its next phase of growth CHARLOTTE, N.C., Oct. 16, 2026 /PRNewswire/ - Truist Financial Corporation (NYSE: TFC) today announced executive leadership appointments to complement the bank's existing team as it focuses on its next phase of growth. The appointments build on Truist's strengths in consumer and small business banking and support the company's continued focus on growing core deposits, deepening primary banking relationships and investing in the capabilities that serve clients. "Truist has all the ingredients to become one of the top-performing banks in the country, and these executive appointments will help ensure we have the leadership depth, organization structure and accountability to execute with discipline," said Mike Lyons, president and chief executive officer. Leadership Appointments D. Steve Boland will join Truist as vice chair, working across the company to help advance the bank's strategic agenda and support execution of the highest-priority initiatives. Boland brings more than three decades of financial services experience to Truist. Prior to retiring from Bank of America in 2025, Boland was chief administrative officer of the company and was previously president of Retail Banking. Shimna Sameer, who Truist previously announced would join to lead Truist Wealth, will become chief consumer banking officer. Prior to joining Truist, Sameer spent more than 20 years in key consumer banking, wealth management and private banking roles at Bank of America. She will lead Truist's efforts to grow core deposits, deepen primary banking relationships and strengthen the client experience and capabilities that support them. Jeff Dunn, head of Truist Private Banking, Specialty Wealth & Institutional, and Bryan Cram, head of Truist Wealth Brokerage, will act as co-heads of Truist Wealth on an interim basis, reporting to Chief Wholesale Banking Officer Kristin Lesher. Jeff Warner will join Truist as chief small business banking officer. Warner joins from PNC Financial Services Group, where he spent more than 25 years serving small business, corporate and public finance clients and leading large-scale operations teams. Most recently, Warner served as head of small business for PNC. "We have tremendous strengths, including deep client relationships, an attractive branch footprint, talented teammates and businesses with significant potential. These leaders have demonstrated track records driving growth and operational excellence," said Lyons. Boland, Sameer and Warner will each report to Lyons. Dontá Wilson, Truist's chief consumer and small business banking officer, will be leaving the bank. Truist is grateful for Dontá's leadership, how he has positioned the business and the many contributions he has made to the company and its communities. About Truist Truist Financial Corporation (NYSE: TFC) is a purpose-driven financial services company committed to inspiring and building better lives and communities. Headquartered in Charlotte, North Carolina, Truist has leading market share in many of the high-growth markets in the U.S. and offers a wide range of products and services through wholesale and consumer businesses, including consumer and small business banking, commercial and corporate banking, investment banking and capital markets, wealth management, payments, and specialized lending businesses. Truist is a top-10 commercial bank with total assets of $554 billion as of Sept. 30, 2026. Truist Bank, Member FDIC. Equal Housing Lender. Learn more at Truist.com. SOURCE Truist Financial Corporation