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Société Générale de Surveillance

Testing, inspection, and certification services globally

Quality Assurance Manager

Clinical Research OperationsConfirmed live in the last 24 hours
Full-timeMartillac, France€28k - €30k /moIn-person

About the Job

Requirements

  • Hold a Bac+2 qualification, such as a BTS MECP with a cosmetics option.
  • Have at least 3 to 5 years of experience in a clinical studies testing laboratory.

Responsibilities

  • Conduct internal audits according to the 2026 audit plan to prepare for ISO 9001 recertification.
  • Track completion of actions agreed during process reviews.
  • Improve key performance indicators in the anomalies and complaints tracking file.
  • Facilitate and follow up on the monthly meeting between the Quality team and process owners to address anomalies.
  • Create and manage new operating procedures for integration into the Quality system.
  • Prepare and conduct clinical studies in compliance with protocols and applicable requirements.
  • Perform the technical aspects of studies, collect participants' reactions including sensations and adverse effects, and enter raw data.
  • Create acceptability questionnaires, validate them internally and with the client, and manage questionnaire results.
  • Summarize results and ensure data traceability and quality.
  • Manage study volunteers, including welcoming and informing them, supporting their participation, obtaining consent, and preparing compensation.

About the Company

Société Générale de Surveillance

Testing, inspection, and certification services globally

SGS provides testing, inspection, and certification services to help clients meet regulations, ensure quality and safety, and gain market access. It runs laboratory testing, on-site inspections, and certification against standards, often with training and consulting, across a wide range of industries. The services rely on a global network of laboratories and offices that deliver localized solutions with global expertise. What sets SGS apart is its large global footprint and its emphasis on quality, integrity, risk mitigation, and sustainability, enabling it to serve a diverse set of customers from small businesses to multinationals. The company's goal is to help customers comply with regulations, improve product quality and safety, reduce risk, and boost productivity across markets.

Company size
10,001+
Company stage
IPO
Headquarters
Geneva, Switzerland
Founded
1878

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