Experience working with high-volume production printers, digital presses, or similar equipment.
Strong problem-solving ability with a proactive, solutions-focused mindset.
A solid understanding of print workflows, colour quality, and finishing processes.
Excellent communication and interpersonal skills to engage with technical and non-technical stakeholders.
Ability to work independently while maintaining team communication and a transparent approach to workload.
Commitment to continuous learning and technical development.
Technical field service experience, ideally with production printers, digital presses, or high-volume print systems.
Strong mechanical, electrical, and software troubleshooting skills.
Solid understanding of network connectivity, print servers, and production print environments.
Ability to perform in time-sensitive or high-pressure environments.
Excellent organisation, time management, and attention to detail.
Valid driver's licence and a clean driving record.
Ability to obtain a Police Check and Working with Children Check.
Ability to obtain AGSVA Security Clearance (preferred).
Flexibility to participate in an after-hours standby roster, including weekends as required.
Willingness to travel interstate for product training and development.
Current Australian working rights; visa sponsorship is not available.
Availability for an in-person interview at the Brisbane office.
Responsibilities
Install and support colour and black-and-white print production equipment and ancillary products with associated software and service solutions.
Perform on-site corrective and preventative maintenance on customer equipment to ensure customer satisfaction.
Provide service and support to production print customers.
Desired Qualifications
Previous experience in the print production industry is highly desirable; experience in a similar industry may also be suitable for candidates starting a hands-on technical career.
Field Service Engineer (Production Print)
Konica Minolta Business Solutions Australia · Brisbane, Australia · Full-time · Posted 2026-10-18
Workplace: on_site
Department: Service
Description
Are you looking at building a career within the Print Industry for a global company with a great culture that will invest in your ongoing training and development?
Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage, industrial print, wide format and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our role.
Requirements
Ideal Candidate
We are seeking a technically skilled and customer-focused individual to support our production print customers. The ideal candidate will bring:
Experience working with high-volume production printers, digital presses, or similar equipment (Konica Minolta, Ricoh, Fuji, Canon, etc.)
Strong problem-solving ability with a proactive, solutions-focused mindset
A solid understanding of print workflows, colour quality, and finishing processes
Excellent communication and interpersonal skills, with the ability to engage confidently with both technical and non-technical stakeholders
The ability to work independently, while maintaining strong team communication and a transparent approach to workload
A genuine commitment to continuous learning and technical development
Essential Requirements
Technical field service experience, ideally with production printers, digital presses, or high-volume print systems
Strong mechanical, electrical, and software troubleshooting skills
Solid understanding of network connectivity, print servers, and production print environments
Proven ability to perform in time-sensitive or high-pressure environments
Excellent organisation, time management, and attention to detail
Valid Driver's License, with a clean driving record
Ability to obtain a Police Check, Working with Children Check, and AGSVA Security Clearance (preferred)
Flexibility to participate in an after-hours standby roster, including weekends as required
Willingness to travel interstate for product training and development
Current Australian working rights (visa sponsorship is not available)
Availability for an in-person interview at our Brisbane office
About the Role
Due to a sharp increase in new high-end Print Production products, we are looking to fill a Field Service Technician position to join our Brisbane Print Production team, providing outstanding service and support to our valuable customer base.
The successful candidate will be responsible for the installation and support of Colour and B&W print production equipment and ancillary products with associated software & service solutions.
Working within the Brisbane Team, you will ensure customer satisfaction through on-site Corrective and Preventative maintenance on customer equipment. This role works within a team of dedicated technicians and reports directly to the State Service Delivery Manager.
As part of your role, you will receive practical benefits including a company-provided vehicle, mobile phone, and other tools necessary to help you succeed on the job and stay connected with your team.
Previous experience in the Print Production industry is highly desirable and will be looked upon favourably, although not essential for the right candidate in a similar industry looking to start their career in a hands-on technical role with fantastic learning and development opportunities.
As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.
Benefits
Why Konica Minolta?
At Konica Minolta, you’ll be part of a collaborative and supportive team culture where you’re empowered to contribute your ideas, make a difference and continue developing both personally and professionally.
We are committed to creating an inclusive, fair and respectful workplace where everyone feels valued and supported. Our commitment to diversity and inclusion is underpinned by strong ethical practices and corporate responsibility.
Konica Minolta is committed to creating an inclusive, fair and supportive workplace where everyone feels valued and respected. Our progressive workplace policies, including paid parental leave, flexible working arrangements and domestic and family violence support, are designed to support our people through all stages of their lives.
Equal Opportunities
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you require any adjustments/assistance during the recruitment process please reach out to [email protected]
Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.