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Ensemble Health Partners

End-to-end revenue cycle management for hospitals

Accounts Receivable Supervisor

Accounts Payable/ReceivableConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • CRCR certification is required upon hire or within 9 months of hire, or another approved job-relevant certification approved by the department's SVP.
  • A four-year college degree is listed, with equivalent experience accepted.
  • Preferred experience is 1–3 years in medical collections, physician or hospital operations, accounts receivable follow-up, denials and appeals, compliance, provider relations, or professional billing.
  • Knowledge of claims review and analysis.
  • Working knowledge of revenue cycle.
  • Experience working with the DDE Medicare system and payer websites to investigate claim statuses.
  • Working knowledge of medical terminology and/or insurance claim terminology.
  • Demonstrated advanced use of artificial intelligence and management of teams using artificial intelligence to improve processes and technology, including exploration, experimentation, and application.
  • Must reside and be authorized to work within the United States.
  • Must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.

Responsibilities

  • Support the Accounts Receivable Manager or above in developing department team members.
  • Assist Accounts Receivable Specialists with problematic claims and process questions, assign work, and meet key performance indicators and service-level agreements for assigned clients.
  • Implement short- and long-term plans and objectives to improve revenue and denial trends, working with insurers or government payers to identify reasons for unpaid or denied claims and collaborating with Coding, Billing, Revenue Integrity, and other departments.
  • Oversee team human resources functions, including hiring, terminations, and performance management.
  • Supervise daily departmental workflow and monitor progress to identify trends in denied payments and unpaid claims and determine remediation solutions.
  • Review the Leadership No Touch Report, when available, to ensure high-dollar accounts are reviewed monthly; review action logs daily and verify completed action logs pending review.
  • Conduct team huddles to cover new or evolving training needs, share trends and solutions for unpaid and denied claims, lead Team DIBS meetings, and provide recaps to the team and leaders.
  • Ensure adherence to the departmental budget, including overtime; prepare monthly reports as requested; establish departmental goals with staff to optimize performance, meet budget goals, improve operations, increase customer satisfaction, and meet organizational financial goals.
  • Ensure team members meet productivity and quality standards; meet monthly with each associate to review performance; address and document behavior, performance, and attendance issues, including corrective actions or performance improvement plans, in Workday.
  • Review associate time management, approve timecards for payroll processing, and review Workday rosters to ensure correct client, cost center, and work-location assignments.
  • Collect, interpret, and communicate performance data using available tools and systems, and use the data to make decisions about achieving performance goals.
  • Work with internal and external customers to make decisions affecting the organization or individual patients.
  • Work closely with ancillary departments to maintain positive relationships and achieve revenue-cycle goals.

Desired Qualifications

  • Desired experience is 1–3 years in medical collections, physician or hospital operations, accounts receivable follow-up, denials and appeals, compliance, provider relations, or professional billing.

About the Company

Ensemble Health Partners

End-to-end revenue cycle management for hospitals

Ensemble Health Partners provides end-to-end revenue cycle management for hospitals and health systems. It handles the entire process from patient intake to final payment, with teams and technology embedded into the provider's operations and a revenue model tied to performance improvements. The company uses its proprietary EIQ platform (analytics, AI, and workflow automation) to optimize revenue cycle processes, reduce insurance denials, and speed cash collection, managing more than $39 billion in net patient revenue. Its approach differentiates it by being a true managed-services partner with full accountability for financial outcomes and a track record of meeting initial client goals. The overarching goal is to improve healthcare providers’ financial performance so they can focus on patient care.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cincinnati, OH
Founded
2014

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