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Arc'teryx Equipment

High-performance outdoor apparel and gear

Senior Director - Quality

Quality EngineeringConfirmed live in the last 24 hours
Full-timeNorth Vancouver, BC, CanadaIn-person

About the Job

Requirements

  • A Bachelor's degree or certification in Analytical QA Systems, Technology, or Engineering, along with 15 or more years of leadership experience in quality management.
  • Extensive knowledge of raw materials, technical construction, and quality systems.
  • Demonstrated success leading a large, complex, global quality function or department.
  • Proven ability to develop organizational strategy, operating models, systems, and functional capabilities.
  • Strong knowledge of the end-to-end apparel development and manufacturing process.
  • Experience leading others through transformation and building high-performing global teams.
  • A track record of thoughtful leadership in propelling a high-performing team.
  • Strong critical thinking, analytical, and problem-solving skills.
  • A proven performance history with domestic and offshore vendors and manufacturers.
  • Strong communication and influencing skills.
  • Extreme attention to detail.

Responsibilities

  • Build and lead a global organization of quality professionals and leaders, fostering a culture of growth, accountability, innovation, and continuous improvement.
  • Define and lead the long-term Quality strategy and roadmap, including the evolution of global quality systems, governance frameworks, organizational capabilities, and product integrity standards.
  • Ensure the team achieves department operation and quality performance objectives, and establish metrics that support long-term business goals.
  • Establish and monitor key performance indicators measuring product integrity, vendor performance, risk management effectiveness, and overall quality excellence.
  • Lead the Quality team to ensure effective quality structure and processes at factories to secure brand quality standards through product and standards documentation, capacity building, and risk and incident management.
  • Develop and oversee a global supply base quality performance strategy that drives continuous improvement, operational excellence, risk mitigation, and long-term capability building across the supply chain, including Tier 1 and Tier 2 qualification standards for new partner selection.
  • Collaborate with internal teams, external partners, and governing bodies to facilitate product and facility certification.
  • Partner with Environmental, Social, and Governance teams to advance product sustainability and traceability.
  • Partner with Advanced Concepts to ensure product integrity and quality needs are considered and met as new product innovations move into bulk production.
  • Partner with Raw Materials to establish raw material sourcing and quality process standards that meet consumer quality, sustainability, and regulatory expectations.
  • Influence strategic business decisions through expertise in product integrity, quality risk, regulatory requirements, and manufacturing capabilities, collaborating cross-functionally as a key member of the product leadership team.
  • Develop a robust Design-for-Manufacture process that assures quality and minimizes risks.
  • Design a vendor onboarding program that enables new partners to learn and adopt processes and standards from day one.
  • Propose and develop long-term strategy for continually elevating product innovation and integrity.
  • Build an inspiring and challenging talent pipeline for the team.

Desired Qualifications

  • Experience in the apparel industry is an asset.

About the Company

Arc'teryx Equipment

High-performance outdoor apparel and gear

Arc’teryx designs and sells premium outdoor clothing and gear for activities like mountain running, hiking, and climbing. Its product range includes jackets, pants, footwear, and accessories for men and women, sold through its website, own stores, and selected outdoor retailers. The gear emphasizes technical performance and durable materials to perform in extreme conditions, with seasonal launches such as lighter mountain-running gear. The company differentiates itself through meticulous design, advanced materials, and a direct-to-consumer plus wholesale model, paired with a strong reputation for quality. Its goal is to equip adventure enthusiasts with reliable, high-performance equipment and to foster a sense of community around outdoor activity, as seen in initiatives like Muslim Hikers.

Company size
1,001-5,000
Company stage
M&A
Total funding
Not listed
Headquarters
Vancouver, Canada
Founded
1989

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