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7-Eleven

Global convenience retail via franchising

Delivery Assistant Manager

Vehicle Operation & DeliveryConfirmed live in the last 24 hours
Full-timeEdmonton, AB, CanadaNo salary listedIn-person

About the Job

Requirements

  • High school diploma or GED.
  • At least 3 years of relevant work experience.
  • At least 1 year of management experience.
  • Strong knowledge of delivery operations, including workload balancing, on-time departures, and productivity management.
  • Ability to coach, support, and engage teammates through performance feedback, training, and daily communication.
  • Understanding of transportation regulations, driver compliance requirements, and documentation standards.
  • Organizational and scheduling skills, including staffing coordination, time approval, and equipment assignment.
  • Problem-solving skills and ability to respond to emergent or unforeseen operational issues.
  • Customer service skills and ability to represent the department professionally.
  • Working knowledge of safety procedures and ability to partner with Safety & Compliance to maintain a safe work environment.

Responsibilities

  • Manage shift delivery productivity, including workload balancing, on-time departures, documentation accuracy, and overall efficiency of delivery operations.
  • Lead daily team huddles and support teammate engagement through coaching, performance reviews, compliance monitoring, and corrective actions when required.
  • Oversee teammate scheduling, ensuring adequate staffing levels, accurate payroll time approvals, and proper equipment assignments based on volume.
  • Maintain driver compliance with tracking tools such as LYTX and GeoTab systems.
  • Maintain truck file documentation requirements and ensure adherence to transportation regulations and company policies.
  • Ensure the Delivery team upholds professional and courteous customer service standards while representing the organization.
  • Maintain fleet maintenance schedules and address maintenance issues promptly.
  • Partner with Safety & Compliance to maintain a safe, clean, and compliant work environment aligned with internal policies, standard operating procedures, and legal requirements.
  • Respond to emergent or unforeseen operational issues as needed to support uninterrupted delivery service.

Desired Qualifications

  • A Commercial Driver’s License is preferred because it supports general knowledge of direct reports’ duties and allows for emergency coverage when required.

About the Company

7-Eleven

Global convenience retail via franchising

7-Eleven operates a global network of convenience stores that sell snacks, beverages, groceries, and fuel in some locations. It generates revenue primarily from in-store sales and franchising fees from franchisees, while pursuing growth through digital tools and services that streamline operations and improve the customer experience. The company differentiates itself with a large, worldwide store footprint, a strong emphasis on diversity and inclusion and veteran support, and a strategic push into digital transformation via its Global Center in India to create customer-focused, digitally enabled products. Its overall goal is to provide quick, easy access to everyday essentials and become more customer-obsessed through technology and a scalable franchising model.

Company size
10,001+
Company stage
IPO
Headquarters
Irving, TX
Founded
1927

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