Principal Service Delivery Engineer for Networking Technologies

Principal Service Delivery Engineer for Networking Technologies

Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities. 

What you’ll achieve: 

As a Principal Engineer, you will design and deliver advanced solutions, automate operations, and improve reliability. You will create documentation and handover materials for sustained success. 

Join us to do the best work of your career and make a profound social impact as a Principal Engineer on our Service Delivery team. 

Take the first step towards your dream career 

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: 

Essential Requirements 

• 10+ years of related experience (Infrastructure Deploy for Server, Storage and N/W, deliver solutions, etc.)
• Design and delivery of advanced technical services including N/W design or Networking implementation
• Incident response and problem management experience. 
• Strong communication with stakeholders. 

Desirable Requirements 

• Bachelor’s degree in Engineering, Computer Science, or related field 
• Kubernetes CKA/CKAD, NVIDA Certified Professional
• Decent English skill 

[안내사항]
- 법령에의해, 보훈/장애인/국가유공자등취업보호대상자채용우대합니다.
- 지원서허위사실이있는경우, 합격이취소될수있습니다.
- 본채용은적합한후보자가있을경우, 채용마감일보다빨리마감될수있습니다.

You will:

•Be responsible for service delivery costs, service level and coordination of resources
•Develop and maintain direct customer and broader service delivery relationships
•Assist in implementing delivery management process improvements
•Target opportunities for growth within the customer environment