Z

Zipline

Builds and runs autonomous drone delivery

Head of Commercial

Business & StrategyUpdated on Nov 6
Full-timeTampa, FL, USA$167k - $215k

About the Job

Requirements

  • Commercial, sales, or business leadership experience with clear P&L ownership or revenue accountability.
  • Proven ability to scale a product or business from launch through growth, ideally in a regulated or operationally complex environment.
  • Deep commercial acumen, translating market insight, pricing, and customer needs into practical growth plans.
  • Experience collaborating with product or platform teams to surface business requirements and shape platform priorities without owning national roadmaps.
  • Experience partnering with operations, maintenance, marketing, analytics, and central sales to execute regional plans.
  • Must be based in the Tampa metro.
  • Must be eligible to work in the United States.

Responsibilities

  • Be accountable for metro and site-level economics and customer outcomes, including GMV, fleet utilization, take rate, customer growth, retention, and frequency.
  • Create customer-relevant, liquid marketplaces measured by utilization, customer frequency, retention, and order economics.
  • Own regional and local sales and partnerships, and act as the pull function for HQ Sales and Partner Success to activate local enterprise partner stores.
  • Ideate and execute local marketing strategies, including community engagement, events, activations, and demand partnerships, to drive local brand love and localize or prioritize HQ marketing work.
  • Align teams around expansion priorities and work with Maintenance and Operations to align growth with delivery capacity and service quality.
  • Aggregate forward demand signals across partners into the demand forecast to support company-level planning.
  • Run experiments and launch new use cases and partners, such as hero restaurants, auto parts, prescriptions, and health system pilots, to expand the platform’s scope and utility.
  • Partner with central HQ teams, including Marketing, Analytics, and Tech, and the Phoenix Operations teams to execute Zipline’s market strategy and ensure site-level realities are heard and prioritized.
  • Serve as the customer expert and advocate in Tampa, surfacing partner and consumer feedback to inform and drive improvements to the experience.
  • Represent the business externally in the region with customers, partners, regulators, and the community.
  • Lead a small, high-output team.

About the Company

Zipline

Builds and runs autonomous drone delivery

Zipline builds and operates autonomous drone delivery networks for retailers, restaurants and healthcare systems that need to move products without road traffic. Its electric aircraft carry food, prescriptions and other supplies from partner sites or distribution hubs to customers and health facilities. The company combines aircraft, charging equipment and delivery software with flight operations, so partners buy a logistics service rather than manage their own drones. Merchants use its ordering and tracking tools to reach customers, while governments and health systems contract for medical supply delivery. Zipline was founded in 2014 and has its headquarters in South San Francisco, California.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$3.6B
Headquarters
South San Francisco, CA
Founded
2014

Recently Posted Jobs

Explore more opportunities at Zipline

See more jobs