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Institute on Aging

Provides elder care services and advocacy

Van Escort / Center Worker

Full-Time
$23 - $24/hr
Mid
San Francisco, CA, USA
In Person
Medical, Clinical & VeterinaryNursing & Frontline Patient Care
No H1B Sponsorship

About the job

Requirements
  • Ability to transfer, push or pull, maneuver, and reposition up to 35 pounds.
  • Ability to reach, bend, and walk.
  • Completed training as a Certified Nursing Assistant, Home Health Aide, and/or equivalent experience working with older adults.
  • At least one year of work experience working with elderly or disabled adults.
  • Sincere interest and willingness to work with frail elders in a multilingual, multicultural environment.
  • Ability to work as part of an interdisciplinary team with initiative, imagination, resourcefulness, and flexibility.
  • Knowledge of the community served.
  • Ability to communicate and speak clearly in English.
  • Agency-paid health examination and tuberculosis clearance must be completed before the first assignment.
  • Background clearance is required prior to client assignment.
  • Must be legally authorized to work in the United States and provide documentation in accordance with federal I-9 requirements.
Responsibilities
  • Assist participants with activities of daily living, including dressing, toileting, bathing, and feeding as needed, while ensuring safety within the Adult Day Health Center.
  • Escort participants to external medical appointments, providing assistance with navigation and necessary tasks such as transferring, toileting, and dressing as indicated.
  • Provide behavioral and emotional supervision or support to participants, including reality orientation and reminders to follow care team recommendations.
  • Regularly report observed changes in participants’ condition to the Lead and/or Center Supervisor.
  • Report health or safety concerns to the Lead and/or Center Supervisor in a timely manner.
  • Assist the activity team with assigned activities as needed.
  • Maintain a clean, safe, and organized environment in direct care areas.
  • Complete administrative tasks, including reports, documentation, recordkeeping, mandatory training, and attendance at required meetings.
  • Follow safe practices, precautions, and proper body mechanics while assisting participants.
  • Perform other responsibilities assigned pursuant to the agreement between IOA and SEIU Local 2015.
  • For Van Escort duties, report to the designated parking lot at the start of each shift.
  • Assist participants during transport to the Adult Day Health Center, working with the assigned driver to ensure safe loading and unloading from the van.
  • Support delivery of participant meals, medications, and other supplies as needed.
  • For Center Worker duties, report to the Adult Day Health Center at the start of each shift.
  • Assist with preparing the Adult Day Health Center for participant arrival, including preparing refreshments and participant supplies and greeting participants upon arrival.
  • If assigned as Lead, monitor and record daily Adult Day Health Center attendance and report discrepancies between actual and planned attendance to the Center Supervisor.
  • If assigned as Lead, ensure dayrooms are clean, organized, and fully stocked with needed supplies, coordinating restocks as needed.
  • If assigned as Lead, complete or assign daily testing and logging of supplies and equipment to ensure safety, including testing the WanderGuard elopement prevention system and testing and logging water temperatures.
  • If assigned as Lead, assign tasks to staff based on the daily needs of the dayroom and participant care.

About the company

Institute on Aging (IOA) provides services and advocacy to help Bay Area seniors maintain independence and safety as they age. It runs home care and case management, Elder Abuse Prevention, The Friendship Line (a 24-hour suicide prevention warm line for seniors), adult day care for those with Alzheimer's and dementia, and the Program of All-Inclusive Care for the Elderly (PACE), which combines medical care, physical therapy, and enrichment activities. IOA also offers CONNECT, a free community referral service for elder needs. Operating in San Francisco and surrounding regions (SF, Marin, San Mateo, Santa Clara, East Bay, the Peninsula, and parts of Riverside/San Bernardino), IOA differentiates itself through its integrated, community-based approach that combines direct care, crisis support, preventive programs, and navigation services to help older adults stay independent safely at home as long as possible.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

San Francisco, California

Founded

1985

Get referred to Institute on Aging

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What believers are saying

  • Sutter Health became IOA’s first exclusive presenting sponsor for the 2026 gala.
  • IOA keeps securing public money for elder-abuse prevention and AAPI-focused outreach.
  • IOA serves clients throughout California, expanding beyond San Francisco’s core donor base.

What critics are saying

  • San Francisco dependence is concentration risk; one grant runs through June 2029.
  • IOA’s safety-net services face staffing and volunteer burnout from 24/7 emotional support demands.
  • If Friendship Line funding tightens, IOA loses its most distinctive service and donor magnet.

What makes Institute on Aging unique

  • IOA runs the nation’s only accredited 24-hour toll-free Friendship Line for older adults.
  • San Francisco granted IOA $601,830 through 2029 for elder-abuse outreach and education.
  • IOA earned Candid’s 2026 Platinum Seal, signaling unusual nonprofit transparency.

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Benefits

  • Flexible Work Hours

Company News

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Sep 7th, 2023
Early Detection of Alzheimer's & The Promise of New Treatments

Kensington Senior Living is proud to partner with the Institute on Aging and the Sutter Health Ray Dolby Brain Health Center for this educational webinar.