UMI Stone

Branch Manager

Business & StrategyUpdated on Nov 12

Full-timeMableton, GA, USANo salary listedIn-person

About the Job

Requirements

A Bachelor's degree in Business Administration or a related field is required.
At least 3 years of management experience in sales, warehouse, and inventory management is required.
Experience recruiting, coaching, training, and leading a branch or retail showroom sales team is required.
At least 2 years of customer service experience is required.
Proficiency in Microsoft Office products, specifically Excel, Word, and Outlook, is required.
Ability to communicate effectively with clients and internal employees, including staff and skilled personnel, is required.
Ability to prioritize and multitask is required.
Ability to maintain detail-oriented and organized work is required.
Willingness to learn and adapt to change is required.
Ability to motivate, lead, and develop staff is required.
Ability to work in a busy, fast-paced, high-energy environment is required.
Ability to meet the physical demands of the role, including speaking or hearing, sitting for extended periods, standing, walking, climbing stairs, using hands to handle or feel, reaching, and visual tasks involving close, distance, color, and peripheral vision, depth perception, and focus adjustment, is required.
Availability for a full-time schedule and overtime as business needs dictate is required.

Responsibilities

Manage all aspects of the branch and its personnel, and support the overall success of the branch team.
Serve as the company's representative in the community and promote its mission and philosophy.
Manage daily office functions, establish new client relationships, and maintain and expand existing business relationships.
Sustain and increase the branch location's profitability.
Recruit and retain team members and branch personnel, and ensure client orders are promptly filled with qualified staff.
Manage branch finances against an agreed budget and maintain P&L accountability.
Drive the team to achieve annual and monthly sales and revenue goals.
Oversee the integrity and accuracy of physical inventory.
Respond to escalated customer requests as needed and ensure customers receive efficient, prompt service from all personnel.
Ensure proper staffing levels.
Manage employee attendance, coach and counsel employees on company standards and procedures, and lead staff and processes.
Ensure branch operations and cash handling comply with policies and procedures.
Ensure the building is clean and safe, and manage the display area to optimize sales and ease of use.
Introduce and implement new branch procedures and policies.
Conduct regular staff meetings and evaluate staff performance through employee reviews.
Partner with Corporate Human Resources to assess the local employment market and determine strategies for regional recruiting initiatives and staffing levels.
Ensure adherence to organizational policies, protocols, and operating procedures to mitigate risk and protect branch and corporate resources.
Provide regular feedback to the Director of Operations on overall branch operations.

POSITION OVERVIEW
The Branch Manager is responsible for every aspect of the branch and its personnel. They are responsible for the overall success of the branch’s team and serve as the face of the company in the community. The Branch Manager promotes and understand the company’s mission and philosophy.The Branch Manager will be responsible for managing the daily functions of the office, such as: establishing new client relationships and maintaining and expanding existing business relationships; sustaining and increasing the profitability of the office location; recruiting and retaining Team Members and branch personnel; and, ensuring that client orders are promptly filled with quality skilled staff.

Branch Managers lead with ethics and integrity and embrace diversity and inclusion. They are viewed as experts in the branch and can effectively demonstrate all aspects of the company’s Customer Experience culture. Branch Managers possess in-depth knowledge about products and systems, model behavior, coach the team to success, and use initiative and good judgment to manage the branch’s budget and lead the branch to achieve projected results.

Essential Functions and Responsibilities:

P&L Accountability – managing finances to an agreed-budgeted P&L.
Drive team to achieve annual and monthly sales/revenue goals
Oversee and maintain the integrity and accuracy of the physical inventory
Active involvement with escalated customer requests as needed
Ensures that customers receive efficient, expedient service by all personnel
Ensure proper staffing levels
Manage attendance, coach and counsel employees to reflect company standards and procedures
Create expectations, lead staff, and manage processes
Ensure all operations and cash handling are performed per policies and procedures
Ensure cleanliness and safety of the building.
Manage display area to optimize sales and ease of usage.
Introduce and implement new procedures and policies within the branch.
Conduct regular meetings with staff
Evaluate staff performance through employee reviews
Partners with Corporate Human Resources in assessing the local employment market to determine strategies to support regional recruiting initiatives and staffing levels
Ensures adherence to organizational policies, protocols, and operating procedures in order to mitigate risk and protect the branch and corporate resources
Provide regular feedback to the Director of Operatons on overall branch operations.

Qualifications:

Bachelor's in Business Administration or a related field
Must have 3-5 years’ strong management experience in sales, warehouse and inventory management
Must have experience in recruiting, coaching, training, and leading a branch or retail showroom sales team
Ability to motivate, lead, and develop staff
Enjoy working in busy, fast paced, high energy environment
The ability to communicate effectively with clients and internal employees (staff and skilled personnel)
Minimum customer service experience of two years
Willingness to learn and to adapt to change
Ability to prioritize and multi-task
Detail-oriented and well organized
Proficient in Microsoft Office products (specifically Excel, Word, Outlook)

#CROffice

BENEFITS
Medical
Dental
Vision
Employer Paid Basic Employee Life and AD&D Insurance
Employer Paid Long Term Disability
Flexible Spending Accounts
Voluntary Short-Term Disability
Voluntary Life and AD&D Insurance
Voluntary Accident Insurance
Voluntary Critical Illness Insurance

EEO
At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position that requires overtime as business needs dictate.

OTHER DUTIES
Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

PRIVACY NOTICE
We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data.

This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent.

By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at [email protected].

About the Company

UMI Stone

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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