Marriott International

Manages and franchises hotels around the world

Marketing Supervisor

Sales Development RepresentativeConfirmed live in the last 24 hours

Full-timeNikko, Tochigi, JapanNo salary listedIn-person

About the Job

Requirements

At least 1 year of related work experience is preferred.
A high school diploma or GED equivalent is preferred.
Must be able to move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.

Responsibilities

Promote awareness of the brand image internally and externally.
Use sales techniques that maximize revenue while maintaining existing guest loyalty.
Contact potential owners by telephone to set up preview package sales or tours.
Encourage guests or callers to purchase or schedule preview package sales or tours.
Explain details and requirements for attending a sales presentation to potential owners.
Verify that individuals meet eligibility requirements for preview package sales or tours before scheduling a tour for a Marriott Vacation Club property.
Determine and provide complimentary gifts to guests for their patronage, such as rewards points or show tickets.
Perform general office duties supporting Sales and Marketing, including filing, sending emails, typing, and faxing.
Receive, record, and relay messages accurately, completely, and legibly.
Assist management in training, evaluating, counseling, motivating, and coaching employees.
Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
Follow company policies and procedures; maintain a clean and professional uniform and personal appearance; protect proprietary information and the privacy and security of guests and coworkers.
Welcome and acknowledge guests according to company standards, anticipate and address their service needs, and thank them with genuine appreciation.
Speak clearly and professionally; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships, support the team in reaching common goals, and listen and respond appropriately to other employees’ concerns.
Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.

POSITION SUMMARY

Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.

Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

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