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KONE

Manufactures and maintains elevators, escalators, doors

Engineer / Senior Engineer - Service Sales

Field SalesConfirmed live in the last 24 hours
Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Responsibilities

  • Proactively develop and create customer relationships in the assigned area of responsibility.
  • Develop KONE's position within the assigned customer base or market area.
  • Create and communicate leads and sales opportunities for the wider KONE sales team, including cross-selling opportunities.
  • Ensure customer satisfaction and resolve complaints with the rest of the KONE team.
  • Document customer and contact information and maintain customer data.
  • Generate opportunities proactively from outside the current customer base.
  • Handle requests for quotations.
  • Manage leads, opportunities, orders, and contracts to meet sales budgets and pricing targets.
  • Identify customer needs and ensure KONE's solution matches those needs.
  • Price using approved tendering tools and optimize prices and discounts within authorized limits.
  • Validate that contract contents align with the outcome of the negotiation process.
  • Maintain complete information on opportunities, tasks, and visits through sales funnel management.
  • Report accurately and on time in the customer relationship management system.
  • Gather relevant field information about the market and competitors.
  • Support the finance function with money collection.
  • Execute the individual sales plan.

About the Company

KONE

Manufactures and maintains elevators, escalators, doors

KONE designs, manufactures, installs, maintains, and modernizes elevators, escalators and automatic building doors for buildings worldwide. Its products move people and goods between floors in residential, commercial, and public spaces, enabling vertical transportation and safe access. Revenue comes from selling new equipment and from long-term service contracts for ongoing maintenance and modernization, creating both upfront and recurring income. What sets KONE apart is its ability to provide end-to-end solutions and a global service network, a strong emphasis on energy efficiency and sustainable design, and a broad portfolio that covers equipment, modernization, and door systems. The company’s goal is to support urban development by delivering reliable, energy-efficient vertical transportation and access solutions that improve people flow in modern buildings.

Company size
10,001+
Company stage
IPO
Headquarters
Espoo, Finland
Founded
1910

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