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Maersk

Global container shipping and end-to-end logistics

Last Mile Site Manager

Vehicle Operation & DeliveryConfirmed live in the last 24 hours
Full-timeTracy, CA, USA$90k - $96k

About the Job

Requirements

  • Last Mile management experience is required.
  • Strong written and verbal communication skills.
  • Excellent mathematical skills, including the ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to analyze technical and scientific journals as they relate to the business and market.
  • Strong problem-solving and reasoning abilities to address a variety of problems and develop solutions.

Responsibilities

  • Define, develop, and manage operations and customer-support programs to support and meet the company's Last Mile goals for service quality, customer satisfaction, and profitability.
  • Manage multiple locations and personnel at different locations.
  • Coordinate communication among haulers, delivery teams, flatbed drivers, the call center, and local client management teams.
  • Provide on-site presence daily, weekly, or biweekly to ensure haulers and delivery teams follow procedures.
  • Oversee recruiting, processing, and performance of haulers.
  • Develop and maintain relationships with vendors.
  • Ensure follow-up on shipping discrepancies, damaged goods, and in-home damage claims.
  • Interface with end customers to ensure effective in-home delivery.
  • Maintain monthly operational reports that include statistics and customer-service scores.
  • Perform other duties as assigned.

About the Company

Maersk

Global container shipping and end-to-end logistics

Maersk is an integrated logistics provider that connects and simplifies customers’ supply chains through global shipping and end-to-end logistics services. Its offerings span ocean freight, inland transportation, warehousing, and supply chain management, all coordinated with digital tools that give customers visibility and control over shipments. Unlike traditional shipping lines, Maersk positions itself as a comprehensive logistics partner that integrates multiple modes of transport and services to create seamless, transparent supply chains. The company pursues a global reach—operating in 130 countries with more than 100,000 employees—to serve businesses of all sizes. Its goal is to make global trade smoother by delivering end-to-end logistics solutions that unify what moves by sea, land, and in between.

Company size
10,001+
Company stage
IPO
Headquarters
Copenhagen, Denmark
Founded
1904

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