Capgemini
Global consulting, technology services, outsourcing
MarTech AI Solution Architect
+ Bonus + Incentives
Hybrid in the New York City market, with onsite client work as required.
About the job
- At least 8 years of experience in MarTech, Customer Experience, Digital Marketing, or Marketing Technology Architecture.
- Strong understanding of enterprise marketing ecosystems and customer engagement platforms.
- Experience with campaign orchestration, customer decisioning, marketing automation, customer data platforms, personalization platforms, marketing analytics and measurement, or content operations and digital asset management workflows.
- Practical understanding of Generative AI, large language models, AI agents, copilot architectures, retrieval-augmented generation, and workflow automation.
- Experience designing API-driven enterprise integration solutions.
- Ability to translate business requirements into scalable technology solutions.
- Strong stakeholder management, communication, and workshop facilitation skills.
- Candidates must be authorized to work in the United States.
- Define AI-enabled MarTech architecture patterns across customer engagement, campaign orchestration, personalization, and marketing operations.
- Design modern marketing workflows leveraging AI agents, copilots, workflow automation, and decisioning capabilities.
- Identify opportunities for AI-driven optimization across campaign planning, segmentation, audience activation, content operations, and analytics.
- Develop architecture blueprints spanning customer data platforms, campaign management systems, personalization platforms, decisioning engines, AI services, and workflow automation platforms.
- Assess existing MarTech ecosystems and define modernization strategies and roadmaps.
- Lead architecture for AI-assisted campaign planning, audience intelligence, real-time personalization, guided recommendations, marketing workflow automation, GEO or AI-driven search optimization, and marketing measurement and optimization.
- Collaborate with business, product, engineering, and data teams on APIs, integrations, orchestration layers, and AI enablement.
- Support rapid prototyping, innovation initiatives, and proof-of-concept development using modern AI platforms.
- Develop scalable solutions that balance business outcomes, governance, operational efficiency, and long-term maintainability.
- Stay current on evolving AI-native software trends and emerging MarTech operating models.
- Experience with Adobe Experience Cloud, Adobe Experience Platform, Adobe Journey Optimizer, Salesforce Marketing Cloud, Salesforce Data Cloud, Braze, Segment, Tealium, Workfront, Aprimo, or similar MarTech ecosystems.
- Experience with AI-enabled marketing operations or AI-driven workflow transformation.
- Familiarity with OpenAI, Anthropic, Google Gemini, AWS Bedrock, or Azure AI.
- Consulting, enterprise transformation, or solution architecture experience.
- Experience within Financial Services, Insurance, Retail, or other heavily regulated industries.
- Experience with agentic workflow platforms, multi-agent orchestration, real-time event-driven marketing, marketing copilots, content supply chain modernization, AI governance for marketing ecosystems, GEO or AI-search optimization, and experimentation and optimization platforms.
About the company
Capgemini helps organizations in consulting, technology services, and outsourcing to drive digital transformation. Its offerings include strategy and transformation consulting; system integration, application development, and IT infrastructure management; and managed IT operations and business processes. It competes through a global footprint in over 50 countries with a local touch, applying AI, cloud, and cybersecurity to real-world problems. Its goal is to help clients achieve strategic objectives and improve efficiency through technology.
Company Size
10,001+
Company Stage
IPO
Headquarters
Paris, France
Founded
1967
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Simplify's Take
What believers are saying
- H1 2026 revenue reached €12.1 billion, with 11.3% constant-currency growth.
- Bookings hit €12.6 billion and book-to-bill stayed above 1.0 in H1 2026.
- WNS, Cloud4C, and OpenAI Deployment Company deepen Capgemini’s AI delivery pipeline.
What critics are saying
- France’s 2,409-job restructuring inflames employee backlash and execution risk through 2026.
- The ICE-linked Capgemini Government Solutions divestment exposed governance failures and reputational damage.
- HMRC concentration lasts until 2032; one procurement failure would damage UK public-sector credibility.
What makes Capgemini unique
- Capgemini combines consulting, systems integration, and managed services at global enterprise scale.
- Its HMRC relationship dates to 2004 and now extends to 2032.
- It pairs sovereign-cloud delivery with AI deployment partnerships, including OpenAI and SAP.
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Benefits
Health Insurance
Paid Vacation
Flexible Work Hours
Remote Work Options
Professional Development Budget
Meal Benefits
Dental Insurance
Life Insurance
Performance Bonus
Hybrid Work Options
Growth & Insights and Company News
6 month growth
↑ 4%1 year growth
↑ 4%2 year growth
↑ 4%Life insurers face a relevance crisis, according to the World Life Insurance Report 2027 from Capgemini and LIMRA. The study surveyed over 6,100 consumers globally and found that whilst 47% consider buying life insurance, more than 40% feel confused or unconvinced by available information. One in four abandon the purchase process. Younger consumers aged 18-40 are particularly affected, with 28% dropping out before completion. Technical language, affordability concerns, and perceived irrelevance drive these exits. The report reveals nearly 40% of policyholders rarely hear from insurers post-purchase, and half who discontinue do so within three years. However, best-in-class insurers—representing just 10% of carriers—achieved 41% higher revenue growth and 12% lower lapse rates through personalised engagement and data-driven strategies.
The UK's HM Revenue & Customs has awarded Capgemini a £37 million contract to migrate its Enterprise Tax Management Platform from SAP ECC 6.0 to S/4HANA. The contract runs until 2032, potentially extending Capgemini's involvement with HMRC's tax systems to 28 years since the relationship began in 2004. The platform handles more than £800 billion in tax revenue and payments annually for 40,000 users. HMRC insisted the procurement was fair and competitive, with several bidders competing from the Digital Legacy Application Services framework. Capgemini became HMRC's lead technology supplier in 2004 under the Aspire contract. A 2014 parliamentary committee found that Aspire cost £7.9 billion between 2004 and 2014, generating £1.2 billion in combined profit for Capgemini and Fujitsu.
French technology company Capgemini reported a 31% drop in net profit to €498 million in the first half of the year, down from €724 million in the same period last year, due to higher expenses. Normalised earnings per share fell 12% to €5.29. Revenue climbed 8.8% to €12.08 billion from €11.11 billion. The company's operating margin rose 9.3% to €1.51 billion. Net other operating income and expenses increased to €628 million from €401 million in the prior-year period. Capgemini raised its fiscal 2026 revenue growth outlook to around 8.5% to 9.0% at constant exchange rates, up from its earlier forecast of 6.5% to 8.5%.
Capgemini has upgraded its 2026 revenue growth outlook following strong first-half performance. The French IT services firm now expects constant currency revenue growth of around 8.5% to 9.0%, up from its previous target of 6.5% to 8.5%. The company reported revenues of €12.1 billion in the first half of 2026, up 8.8% year-on-year, with constant currency growth of 11.3%. Operating margin reached 12.5% of revenues, up 10 basis points year-on-year. Chief executive Aiman Ezzat attributed the performance to strong demand for AI-driven transformation services, particularly agentic AI and physical AI solutions. The company's newly integrated Intelligent Business Operations business line, following the WNS acquisition, is generating significant commercial traction. Capgemini maintained its operating margin target of 13.6% to 13.8% and organic free cash flow guidance of €1.8 billion to €1.9 billion for the full year.
Capgemini and the Tour de France have launched "Inside My Race", an AI-powered digital platform that provides fans with personalised, near real-time insights during the cycling race. As the Tour's official technology partner, Capgemini developed the solution to transform complex data into contextual stories and tailored race analysis. The platform uses generative AI to interpret live race data, combining information on positioning, speed and terrain with editorial content and historical performance. Fans can follow up to four favourite riders and receive personalised narratives before, during and after each stage. A 3D map visualises selected riders' progress compared to race leaders. The solution, available from 4 July on Tour de France platforms, represents the first innovation from Capgemini's partnership with the event, aiming to make cycling more accessible to global audiences.