DataOne

Operates AI-focused, giga-scale data centers

Data Center Operations Director

Facilities ManagementConfirmed live in the last 24 hours

Full-timeVineland, NJ, USANo salary listedIn-person

About the Job

Requirements

A Bachelor's degree in Engineering, Facilities Management, or an IT-related field (electrical) is recommended.
Eight to twelve or more years of experience in mission-critical operations and five or more years in leadership roles are recommended.
Experience with vendor management, SLA enforcement, CMMS/BCMS platforms, KPI reporting, and client relations is recommended.
Recommended certifications include Uptime Institute Accredited Tier Designer (ATD), Project Management Professional (PMP), OSHA 30, ITIL, and ISO Lead Auditor.

Responsibilities

Oversee daily operations of a Tier III data center, including mechanical, electrical, and IT infrastructure.
Ensure 100% uptime through proactive maintenance, monitoring, and incident response.
Lead capacity planning, space and power forecasting, and infrastructure optimization.
Manage third-party vendors for security, mechanical, electrical, and plumbing (MEP) services, janitorial services, and remote hands support.
Enforce compliance with service-level agreements (SLAs), safety protocols, and performance key performance indicators (KPIs).
Conduct quarterly vendor reviews and negotiate service contracts.
Ensure adherence to ISO 27001, SOC 2, PCI-DSS, and internal audit frameworks.
Lead incident response, root cause analysis, and corrective action planning.
Maintain documentation for regulatory inspections and client audits.
Supervise operations staff, shift leads, and technical support teams.
Serve as an escalation point for client issues and coordinate resolution across departments.
Support onboarding of new tenants and ensure alignment with colocation standards.
Develop annual budgets, staffing plans, and capital improvement roadmaps.
Present operational metrics and risk assessments to executive leadership.
Drive continuous improvement initiatives across safety, efficiency, and sustainability.

DC Operations Director

DataOne · Vineland, United States · Full-time · Posted 2026-08-21

Workplace: on_site

Department: DC Vineland, NJ, US

Description

Job Description:

The Director of Data Center Operations is responsible for leading all aspects of facility performance, vendor management, and client service delivery in a Tier III colocation environment. This role ensures operational excellence across uptime, compliance, capacity planning, and SLA adherence. The director oversees cross-functional teams, manages vendor contracts, and drives strategic initiatives to support multi-tenant infrastructure and mission-critical workloads.

Key Responsibilities:

Facility Operations & Uptime:

Oversee daily operations of Tier III data center including mechanical, electrical, and IT infrastructure.
Ensure 100% uptime through proactive maintenance, monitoring, and incident response.
Lead capacity planning, space/power forecasting, and infrastructure optimization.

Vendor Oversight & Contract Management

Manage third-party vendors for security, MEP services, janitorial, and remote hands support.
Enforce compliance with SLAs, safety protocols, and performance KPIs.
Conduct quarterly vendor reviews and negotiate service contracts.

Compliance & Risk Management

Ensure adherence to ISO 27001, SOC 2, PCI-DSS, and internal audit frameworks.
Lead incident response, root cause analysis, and corrective action planning.
Maintain documentation for regulatory inspections and client audits.

Team Leadership & Client Interface

Supervise operations staff, shift leads, and technical support teams.
Serve as an escalation point for client issues and coordinate resolution across departments.
Support onboarding of new tenants and ensure alignment with colocation standards.

Strategic Planning & Reporting

Develop annual budgets, staffing plans, and capital improvement roadmaps.
Present operational metrics and risk assessments to executive leadership.
Drive continuous improvement initiatives across safety, efficiency, and sustainability.

Requirements

Recommended Qualifications

Education - Bachelor’s in Engineering, Facilities Management, or IT-related field (electrical)
Experience - 8–12+ years in mission-critical operations; 5+ years in leadership roles.
Skills - Vendor management, SLA enforcement, CMMS/BCMS platforms, KPI reporting, client relations.
Certifications - Uptime Institute Accredited Tier Designer (ATD), PMP, OSHA 30, ITIL, ISO Lead Auditor.

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About the Company

DataOne

Operates AI-focused, giga-scale data centers

DataOne builds and runs giga-scale data centers called AI Factories designed for high-density AI workloads. It provides end-to-end, build-to-suit infrastructure for large tech firms to train and operate power-intensive AI models, with on-site development and management of the facilities. The data centers use specialized, liquid-cooled systems that support 60–250 kW per rack and are paired with renewable energy, on-site power generation via fuel cells, closed-loop water cooling, and heat recycling to pursue net-zero consumption. DataOne differentiates itself through AI-specific, high-density infrastructure and sustainability-focused design, backed by BSO with an aim to expand Europe and the United States, including a 400MW Europe campus plan and a 350MW U.S. facility, targeting large-scale GPU hosting and hyperscale computing for enterprise AI needs.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Vineland, NJ
Founded: Not listed

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