Proper Care Specialist

Who we are:

At Proper Brands, we’re building a community of passionate, genuine people to grow the legal cannabis market. Together, we hold ourselves to the highest standard of quality in everything we do—from people to product and everything in between.

At Proper, it’s not about being the biggest. It’s about being the best in what we do, demonstrating compassion, and improving people’s lives through cannabis. We believe that happy people make happy plants, and happy plants make happy people.

Proper Brands is part of the Vireo family. With roughly 4,500 team members, over 1 million square feet of cultivation space, and more than 170 dispensaries across 10+ states, Vireo is one of the fastest-growing platforms in the industry, and we’re just getting started. What sets us apart isn’t just our footprint. It’s our people. Every role here plays a real part in shaping where this industry goes next, and in return we offer real opportunities to grow, contribute, and make an impact.

If you’re passionate about shaping the future of cannabis technology and joining a team that values growth and creativity, we’d love to have you on the team. Let’s grow the future together.

What we offer:

• Compensation: Starting at $15/ hour + pooled tips
• Full-time hours (approximately 40 hours per week) at our Kansas City location in Kansas City, Missouri; the schedule includes weekends and possible evening shifts during the week
• Benefits: Medical, dental, vision, term life insurance, retirement savings plan, holiday pay, EAP, employee discount program, and paid parental leave

What the role is about:

We have an exciting opportunity for Full-Time Budtenders (Proper Care Specialists) to join us on our journey to transform our bold ambitions for the Missouri medical and recreational cannabis market into a reality. As a Budtender, you will create a positive, memorable experience for every Proper Cannabis customer, ensuring their safety and satisfaction while educating them on products that may achieve their desired outcome. Your product knowledge, attention to compliance, and role as a brand ambassador contribute to our mission of improving people’s lives through cannabis.

What impact you’ll make:

• Create a positive, memorable experience for every Proper Cannabis customer while ensuring their safety and satisfaction
• Maintain a thorough knowledge of all dispensary products and their medicinal qualities
• Educate customers on available products and tailor recommendations to their needs in compliance with state law
• Answer product questions, gather feedback from returning customers to further customize recommendations, and serve as a brand ambassador
• Enter sales orders into the POS system, process payments, dispense change, and maintain an accurate cash count in your assigned drawer
• Update sales and inventory records accurately and maintain customer confidentiality
• Maintain the cleanliness of the dispensary in adherence to hygiene and sanitation guidelines, including assigned side jobs
• Back up team members, maintain customer flow, and collaborate with dispensary staff during peak business volume
• Attend team meetings and maintain professional, positive, and effective working relationships

What you’ve accomplished:

• High school diploma or GED
• 1+ years in retail and guest services
• Passion for cannabis
• Ability to adapt quickly in a fast-paced, changing, and challenging environment
• Excellent written and verbal communication skills
• Customer service-oriented and team-centered with a positive attitude
• Strong organizational skills and attention to detail
• Ability to gain and maintain a thorough understanding of the medicinal implications and effects of Sativa, Indica, and Hybrid strains
• Must be 21 years of age or older, with the ability to obtain a Missouri Agent ID by start date, which may include submitting fingerprints and passing a criminal background check
• Ability to reach, bend, stoop, sit, stand, and carry and lift up to 30 lbs in an environmentally controlled retail store, with travel up to 10% of the time
• Preferred: Familiarity with Missouri cannabis laws and regulations, and 1+ years of cannabis retail experience

Why Choose Vireo?

Life’s too short to work somewhere that doesn’t ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity—where science meets creativity, and wellness meets culture.

At Vireo Health, we’re pioneering the future of cannabis with a team that’s as dynamic as the industry itself. Here, you’ll find a workplace that’s collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people’s lives.

Whether you’re cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you’ll be part of something bigger. If you’re looking for a career that’s exciting, meaningful, and full of growth, let’s build the future of cannabis together.

✅ A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future
✅ Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do
✅ Employee Perks: Enjoy competitive pay and benefits, paid time off, and employee discounts
✅ Making an Impact: We’re committed to education, sustainability, and giving back to the communities we serve.

EEO Statement
Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. www.vireohealth.com