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Biltmore

Historic estate and hospitality destination

Dining Room Attendant

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Part-timeUnited StatesNo salary listedIn-person

About the Job

Requirements

  • Previous experience in a similar position, particularly in a fine dining or upscale restaurant, is strongly preferred.
  • Commitment to delivering high-quality guest service and ability to work as part of a guest-service-oriented team.
  • Attention to detail and ability to perform essential job functions with speed and accuracy.
  • Organizational and time-management skills, with the ability to take initiative as appropriate.
  • Ability to anticipate and understand guest needs and follow up appropriately.
  • Ability to work under pressure in a fast-paced environment with deadlines and exercise good judgment.
  • Must be at least 18 years of age.
  • Ability to lift, carry, push, and pull 25–50 pounds, including carrying 25–30 pounds on a hand tray.
  • Ability to perform varied physical movements throughout work areas and over the work shift.
  • Ability to work in variable temperature and noise conditions and with exposure to fumes, dust, and chemicals.
  • Ability to walk up and down steps while carrying trays.

Responsibilities

  • Assist servers and supervisors in providing courteous and efficient food and beverage service, maintaining the stated four-star service standards.
  • Provide water service during meals and bread and butter service; assist with delivering food and describing menu items and wine.
  • Reset tables to standards and stock and maintain items needed for table resets during the shift.
  • Maintain the dining room, side stations, kitchen service areas, dish breakdown area, and service equipment for cleanliness.
  • Replenish table items, anticipate and address guest needs, and clear the dining area according to restaurant procedures.
  • Maintain knowledge of and comply with service procedures, established standards, and company and departmental policies.
  • Comply with state liquor regulations, particularly rules prohibiting service to minors or intoxicated persons and drunk driving.
  • Replace soiled table linens, clean tables, and set tables with silverware and glassware.
  • Remove completed courses, replenish utensils, refill water glasses, and attend to guest spills or other special needs.
  • Close the dining facility by cleaning chairs and tables, sweeping or vacuuming floors, and removing trash and recyclables.
  • Provide general assistance and support for leadership, the department, and the company as required.
  • Perform other responsibilities outside the primary duties as assigned, and work in other Dining Room positions as business warrants, including food running and hosting.

Desired Qualifications

  • Previous experience in a similar position, particularly in a fine dining or upscale restaurant.

About the Company

Biltmore

Historic estate and hospitality destination

Biltmore operates as a historic estate and hospitality destination in Asheville, North Carolina. The property brings together house and garden visits, lodging, restaurants, a winery, retail, events, and outdoor experiences. In practice, guest-facing operations work alongside preservation, horticulture, culinary, facilities, agriculture, and business teams. The profile is for Biltmore Estate and its on-property businesses. Roles span hospitality, food and beverage, retail, maintenance, grounds, security, events, and corporate support. Its workforce connects frontline delivery with the specialist, operational, technical, and business teams that support the organization.

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