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EXL

Analyzes business data and runs outsourced operations

Vice President 2 - Account Management

Account ManagementConfirmed live in the last 24 hours
Full-timeUnited StatesIn-person

About the Job

Requirements

  • At least 15 years of experience in account management or client success for large accounts.
  • Expert knowledge of the company's product suite and its strategic applications.

Responsibilities

  • Manage key accounts strategically, aligning sales strategies with broader business goals in the digital, data, and artificial intelligence domains within existing accounts.
  • Develop and execute comprehensive sales plans for major and global strategic accounts, including accounts with complex, multinational buying locations.
  • Build and maintain high-level relationships across organizational levels, drive account growth, and lead initiatives to optimize account performance and client satisfaction.
  • Oversee a portfolio of major or high-value accounts, ensuring strategic alignment and driving overall account performance.
  • Identify and pursue new business opportunities within existing accounts, leveraging relationships to drive revenue growth and expansion.
  • Act as a senior advocate for clients, representing their interests within the organization and ensuring their strategic needs are met.
  • Stay informed about industry trends and market developments to provide thought leadership and strategic insights for the firm and clients.
  • Provide guidance and mentorship to junior account managers, sharing best practices and supporting their professional development.

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1999

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