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Framebridge

Direct-to-consumer custom framing service

Retail Seasonal Design Support

Checkout & Customer ServiceUpdated on Nov 13
Part-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • Experience in a customer service, retail, or hospitality role.
  • Availability to work peak business days, including holidays and weekends.
  • An engaging personality with strong communication skills.
  • Interest in design and enthusiasm for working in a creative environment.
  • Ability to learn quickly and take initiative.

Responsibilities

  • Greet customers in a warm and welcoming way.
  • Prepare orders for customer pickup and ensure a smooth handoff.
  • Assemble Tabletop frames.
  • Help maintain store cleanliness and organization.
  • Take necessary actions to deliver on the 100% happiness guarantee.

About the Company

Framebridge

Direct-to-consumer custom framing service

Framebridge provides direct-to-consumer custom framing for photos, art, and memorabilia through online and retail channels, letting customers upload images or mail items using prepaid packaging. It works by offering a curated selection of frame styles and archival-grade materials—solid wood frames, acid-free mats, and UV-protective glazing—while Framebridge handles the entire framing process and returns the finished piece. The service differentiates itself from traditional shops with a streamlined mail-in or drop-off experience, transparent base pricing, and a focus on accessibility and archival quality. The goal is to make framing personal keepsakes easy, faster, and more affordable for a wide audience.

Company size
501-1,000
Company stage
Series C
Total funding
$82.2M
Headquarters
Bethesda, MD
Founded
2014

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