Business Sales Advisor - North Normandy Regional Division
Full-Time
No salary listed
Mid
Bachelor's
Le Petit-Quevilly, France
In Person
Sales & Account ManagementAccount Executive
About the job
Requirements
Bac to Bac+2 education oriented toward commerce.
Confirmed experience in B2B commercial activities, ideally in the waste recovery sector.
Proficiency in telephone-based customer relationship management, including welcoming customers, responding to needs, directing inquiries, and following up on quotations.
Ability to handle stressed or dissatisfied customers.
Proficiency in questioning techniques, telesales prospecting, telephone sales, and commercial selling techniques.
Proficiency with customer relationship management platform tools.
Ability to use internal operating tools, including DIVA and geolocation tools, for customer-call processing workflows.
Proficiency with the Google Workspace environment and use of a customer relationship management system for customer calls, quotation processing, and assigned commercial activities.
Good command of French, including oral expression and spelling.
Organizational skills, adaptability in managing priorities, and teamwork.
Responsibilities
Manage prospecting for new customers.
Prepare quotations.
Conduct follow-up calls.
Monitor quotations that have been sent.
Implement commercial actions.
Conduct targeted commercial prospecting and promote new offers to nationally, regionally, and locally defined targets.
Ensure compliance with contract clauses and customer satisfaction.
Collect operating information and update the customer relationship management system and customer portal.
Contribute to debt collection.
Provide administrative follow-up of the activity, including activity reports and reporting.
Apply the objectives of the company policy regarding quality, safety, environment, energy, and biodiversity.
Contact inactive and terminated customers and proactively manage the assigned portfolio.
Follow the health and safety instructions defined in the job profile and associated fundamental rules.
Contribute to customer satisfaction by ensuring service quality.
Desired Qualifications
Experience in the waste recovery sector.
Description du poste
Au sein de la direction régionale Nord Normandie, basé(e) à Petit Quevilly (76) et rattaché(e) au responsable commercial entreprise, vous gérez la prospection de nouveaux clients, établissez
des devis, Vous assurez également la collecte et la mise à jour des informations clients dans nos outils de suivi.
Vos missions principales seront les suivantes :
- Élaborer les devis
- Effectuer des relances
- Faire un suivi des devis envoyés
- Mettre en oeuvre des actions commerciales
- Effectuer des actions de prospection commerciale ciblée et assurer la promotion de nouvelles offres sur les cibles définies nationalement, régionalement et sur le périmètre
- Veiller au respect des clauses du contrat et s’assurer de la satisfaction clients
- Collecter les informations d’exploitation et mettre à jour le CRM et l’espace client
- Contribuer au recouvrement
- Assurer le suivi administratif de l’activité : compte rendu de l’activité, reporting de l’activité
- Appliquer les objectifs de notre politique en matière de qualité, sécurité, environnement, énergie et biodiversité
- Contact avec clients inactifs, clients dénoncés, être proactif sur le portefeuille en gestion
- Appliquer les objectifs de notre politique en matière de qualité, sécurité, environnement, énergie et biodiversité
- Respecter les consignes définies dans sa fiche métier santé sécurité, avec les règles fondamentales associées et contribuer à la satisfaction clients en garantissant la qualité de service
"
Qualifications
De formation Bac à Bac+2 orienté commerce, vous avez une expérience confirmée au sein d'activités commerciales en B to B idéalement dans le secteur de la valorisation des déchets.
Compétences requises :
Maîtrise de la relation client par téléphone (accueil, réponse aux besoins, orientation, relance devis…)
Maîtrise des situations de client stressé et/ou mécontent
Maîtrise des techniques de questionnement, de la téléprospection et la télévente et de commercialisation
Maîtrise des outils d'une plateforme de Customer Relationship Management
Maîtriser des outils d’exploitation interne (DIVA, géolocalisation, etc.) dans le cadre des processus de traitement des appels clients
Maîtrise des outils de l'environnement Google workplace et l’utilisation d’un CRM dans le cadre du traitement des appels clients (enlèvement, devis…) et des missions commerciales assignées
Vous avez une bonne maîtrise de la langue française (capacité d’expression orale, et maîtrise orthographique). Vous êtes reconnu(e) pour vos compétences organisationnelles, votre adaptabilité à la gestion des priorités et votre esprit d'équipe
Informations supplémentaires
En tant qu'entreprise inclusive, Veolia s’engage pour la diversité et accorde la même considération à toutes les candidatures, sans discrimination.
Veolia has completed a €1.15 billion senior bond offering across two tranches. The issuance comprises €650 million with a four-year maturity at a 3.678% coupon and €500 million with an eight-year maturity at a 4.088% coupon.
The transaction attracted over 250 orders totalling €3.4 billion. The public services group said the substantial oversubscription, investor quality and favourable terms reflect positive market perception of Veolia's credit profile and international growth prospects, as well as its financial strength.
Veolia Environnement reported revenue of €22.93 billion for the first half of 2026, up 1.5% at constant scope and foreign exchange, excluding energy prices. The company's EBITDA reached €3.55 billion, rising 5% with margins improving by 70 basis points to 16%.
Current net income grew 10.4% at constant scope and forex, whilst net free cash flow improved by €164 million compared to the same period in 2025. The company achieved €195 million in efficiency gains during the period.
Veolia completed its acquisition of Cleaners in the United States, which contributed to net financial debt of €24.5 billion. The company raised its full-year 2026 current net income growth guidance to at least 8%, citing strong operational performance and well-controlled financial charges.
Revenue growth in water technology faced temporary delays in the Middle East due to geopolitical tensions.
Veolia Environnement has launched a €400 million offering of non-dilutive cash-settled convertible bonds due January 2032. The bonds will be offered exclusively to qualified institutional investors through an accelerated bookbuilding process.
The synthetic convertible bonds offer exposure to Veolia's share performance but will be cash-settled only, without issuing new shares. The bonds will bear an annual interest rate between 0.50% and 0.75%, with a conversion premium of 20% over a reference share price. Concurrently, Veolia will purchase cash-settled call options to hedge its exposure.
The company intends to use proceeds for general corporate purposes, including purchasing the options. BNP Paribas and Natixis serve as joint global coordinators, with BofA Securities, Citigroup and Morgan Stanley as joint bookrunners. Veolia plans to list the bonds on Euronext Access within 30 days.
Veolia Environnement has completed a convertible bond offering worth €700 million through private placement without shareholders' preferential subscription rights. The bonds are convertible and exchangeable for new or existing shares, due 15 March 2021.
Natixis served as joint global coordinator and joint bookrunner for the transaction, marking the firm's fourth convertible bond of the year. The net proceeds will refinance an outstanding convertible bond due in 2021.
The issuance demonstrates investor confidence in Veolia's financial stability following its integration of Suez and ongoing business portfolio transformation. The transaction supports the company's GreenUp strategic plan focused on sustainable growth and ecological transformation.
New Enviri has launched as a standalone public company following the completion of Clean Earth's sale to Veolia Environnement. The company, led by President and CEO Russell Hochman, provides environmental solutions for industrial waste streams and rail sector equipment and technology.
Enviri shareholders received one share of New Enviri common stock for every three shares of Enviri common stock, plus cash per share. Regular Way trading began on 2 June 2026 under the ticker "NVRI" on the New York Stock Exchange.
New Enviri expects annualised 2026 pro forma revenues of approximately $1.2 billion and adjusted EBITDA of $140 million. The company has a net debt to adjusted EBITDA ratio of 2.0x and an undrawn revolving credit facility at closing.