Voice Technical Consultant
About the job
- Very good spoken and written German language skills.
- Technical expertise in IT and unified communications and collaboration (UCC).
- Willingness to work on a hotline during fixed staffing hours.
- Good basic commercial understanding.
- Customer- and service-oriented, economically minded approach.
- Ability to work independently and take personal responsibility.
- Receive and process requests via a telephone hotline Monday through Thursday, 8:00 a.m. to 4:00 p.m.
- Process requests in writing through a functional mailbox (FMB).
- Process requests in writing in SeCe-IT (FMB).
- Support offers, concepts, and design.
- Coach employees and teams across all segments.
- Manage requirements.
- Support revenue protection in the fixed-line business for complex AGB business.
- Review and, where appropriate, create specific solution designs based on customer requirements.
- Use CloudPBX hardware products confidently.
- Maintain sound knowledge of CompanyFlex services.
- Create feasible offers that can be implemented quickly using the assigned AGB portfolio.
- Create high-quality, technically accurate solution designs.
About the company
Deutsche Telekom IT Solutions is a Hungary-based IT and telecommunications services business within the Deutsche Telekom Group. Its teams develop and operate cloud platforms, applications, networks, data systems, and cybersecurity services for enterprise customers and group operations. Work spans software development, infrastructure integration, technical support, service management, and the ongoing maintenance of complex business systems. Originally established as IT Services Hungary, the organization adopted the Deutsche Telekom IT Solutions brand in 2020 and works with international customer teams. Founded in 2006, the Hungarian business is headquartered in Budapest, Hungary.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
2006
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Simplify's Take
What believers are saying
- Employees have health support: the Hungary benefits page lists health insurance, life and accident coverage, and an assistance program.
- Families get flexible benefit choices: its cafeteria package includes nursery and kindergarten cost support.
- Selected students receive financial support: the E-LIT programme combines paid practical work with a conditional HUF 1 million scholarship.
What critics are saying
- Remote work has a national boundary: the network-engineer posting restricts remote working to Hungary.
- Some technical jobs require two strong languages: its senior data-engineer role specifies German B2 and English C1.
- Internships require sustained availability: the student programme asks for at least 20 working hours per week.
What makes Deutsche Telekom IT Solutions unique
- One Hungary brand spans two operating companies: Deutsche Telekom ITTC Hungary and Deutsche Telekom TSI Hungary share its management platform.
- Security work spans several customer levels: teams protect Hungarian operations, the wider Deutsche Telekom group, and external European enterprises.
- Customer platforms use geographic redundancy: its Fortinet engineering team operates private-cloud networking across two separated data centers.
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