Senior Business Control Specialist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for performing Observation Management for issues impacting Global Regulatory Reporting (GRR), which is responsible for the accurate filing of non-liquidity-related financial regulatory reports. Key responsibilities include conducting root cause analysis, performing thematic reviews of findings, and partnering with key stakeholders across the organization, including Second Line, Data, and Capital, to design and deliver sustainable remediation solutions. Job expectations include driving effective issue resolution and supporting sustainable remediation of observations impacting GRR.

Responsibilities:

• Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
• Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
• Performs QA activities including executing on controls, managing cases, and reporting results
• Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
• Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
• Support the Observation Management Lead in identification of and working with key stakeholders to review and validate observations
• Conduct observation management, including root cause analysis, thematic review of findings, partner with key stakeholders to design and deliver sustainable solutions.
• Continuously apply lessons learned to recommend opportunities for increased effectiveness and efficiency of our observation management approach

Required Qualifications:

• 3-5 years experience regulatory reporting in the financial industry
• Prior consulting, internal audit, and/or issues validation experience
• Controls mindset with ability to perform root cause analysis and design sustainable solutions
• Strong written and verbal communication
• Committed to continuous improvement of processes to maximize effectiveness and improve efficiency
• Proven ability to work in a collaborative environment to achieve stated objectives
  

Skills:

• Controls Management
• Issue Management
• Monitoring, Surveillance, and Testing
• Quality Assurance
• Risk Management
• Analytical Thinking
• Attention to Detail
• Critical Thinking
• Problem Solving
• Written Communications
• Decision Making
• Prioritization
• Research
• Presentation Skills
• Regulatory Compliance

Shift:

1st shift (United States of America)

Hours Per Week: 

40