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Mercier Consultancy Group

Norwegian Speaking Cybersecurity Customer Experts

Customer SupportConfirmed live in the last 24 hours
Full-timeAthens, Greece€18k - €22k

About the Job

Requirements

  • Native or fluent Norwegian, spoken and written, is mandatory.
  • A valid EU passport or a valid work permit for Greece is required.
  • Proven interest or technical aptitude in cybersecurity, information technology, or digital protection services is required.
  • The candidate must be able to explain technical security concepts clearly.
  • The candidate must have a customer-centric, professional, and solution-oriented approach.

Responsibilities

  • Provide technical support for cybersecurity software and data protection solutions to Norwegian clients.
  • Monitor and analyze potential digital threats, and assist users in navigating security protocols.
  • Resolve inquiries regarding system vulnerabilities and software security updates in a timely manner.
  • Deliver customer support while maintaining digital privacy and information safety.
  • Collaborate with international security engineering teams to troubleshoot high-priority technical issues.
  • Maintain detailed security-incident logs and communicate clearly with stakeholders.
  • Stay updated on trends and developments in the cybersecurity industry.

About the Company

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