CenturyLink, now known as Lumen Technologies, provides telecommunications and IT services for businesses and government. It offers voice communications and network services such as VoIP, SIP Trunking, hosted VoIP, SD-WAN, MPLS, and IPVPN, along with cloud and IT solutions like Big Data as a Service, IoT, and cloud management across hybrid, private, and public clouds. It differentiates itself by offering a broad, integrated portfolio that combines traditional communications with modern network and cloud services at scale, backed by global data centers and infrastructure. Its goal is to help customers communicate, connect, and digitally transform through secure, scalable, and manageable network and cloud solutions.
Company Size
10,001+
Company Stage
IPO
Headquarters
Monroe, Louisiana
Founded
1930
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Ninth Circuit reverses $140 million FCRA verdict: what the ruling means for companies that pull credit reports. LinkedIn Facebook X The Ninth Circuit just delivered a major victory for Fair Credit Reporting Act (FCRA) defendants in Bultemeyer v. CenturyLink, Inc. The Ninth Circuit reversed a jury verdict of approximately $140 million, comprising $500 per class member in statutory damages and $2,000 per class member in punitive damages across a 56,075-member class, entered against CenturyLink for allegedly willful violations of the FCRA. The decision reinforces a strong defense for businesses facing FCRA claims based on online credit-pull practices, but companies may need to reassess their processes as courts continue to define when consumers "initiate" a transaction. The case arose from CenturyLink's practice of automatically pulling consumers' credit reports during its online ordering process. After a customer selected services, provided personal information, chose an installation date, and agreed to terms and conditions, but before the consumer clicked "Submit Order," CenturyLink would pull a credit report to verify identity and determine whether to charge a deposit. The plaintiff in the case never completed that last step - clicking "Submit Order" - but CenturyLink still obtained her credit report. She filed a class action alleging willful FCRA violations. After extensive hearings, multiple rounds of class certification and a four-day jury trial, the trial court awarded $140 million in damages to the class members. CenturyLink appealed. The central question on appeal was whether CenturyLink "willfully" violated FCRA's permissible purpose requirement under 15 U.S.C. § 1681b(a)(3)(F), which allows a person to obtain a consumer report only "in connection with a business transaction that is initiated by the consumer." The dispute turned on whether a consumer who has completed four of five steps in an online purchase process, but has not yet clicked "Submit Order," has "initiated" a business transaction. The Ninth's Circuit's focus on the Safeco safe harbor. Rather than resolve that underlying statutory interpretation question, however, the court focused on whether CenturyLink was entitled to a safe harbor under Safeco Insurance Co. of America v. Burr, which shields defendants from willfulness liability under the FCRA if their reading of the statute was "not objectively unreasonable." A secondary issue involved whether CenturyLink forfeited the Safeco defense by raising it only shortly before trial. The court held it had not, because Safeco merely negates the willfulness element of the plaintiff's claim and is therefore not an affirmative defense that must be pled in the answer. The Ninth Circuit held that CenturyLink was entitled to judgment as a matter of law on its Safeco defense, applying the three-factor test: * Whether the defendant's reading had "a foundation in the statutory text" * Whether any court of appeals had spoken on the issue * Whether any agency's "authoritative guidance" might have warned the defendant away from its interpretation On the first factor, the court found that because "initiated" is undefined in the FCRA and bears multiple reasonable meanings, with dictionary definitions including "commence," "start" and "originate," CenturyLink's position that the plaintiff "initiated" a transaction by completing four of five steps was textually grounded. On the second factor, no court of appeals had addressed when a business transaction is "initiated," even though some had interpreted other aspects of "business transaction" under § 1681b(a)(3)(F)(i). On the third factor, the court considered a Federal Trade Commission (FTC) staff opinion letter and the FTC's 40 Years Report. It concluded that even if the 40 Years Report qualified as "authoritative guidance," it was not specific enough to CenturyLink's online telecommunications context to have warned the company away from its interpretation. When does a customer "initiate" a transaction under the FCRA? Notably, the panel deliberately left unresolved the underlying question of when a business transaction is actually "initiated" by a consumer in the online context, prompting two separate concurrences from: * Judge Richard Clifton, who would have held that completing all but the final step does constitute initiation * Judge Jay Bybee, who would have held that initiation does not occur until the consumer knows all material terms, including final pricing, and clicks "submit." The decision is a significant win for FCRA defendants, confirming that the Safeco defense remains a powerful tool, even where a jury has found a willful violation and been awarded substantial damages. Companies that pull credit reports during online transactions can take comfort that ambiguous statutory terms - particularly "initiated" in § 1681b(a)(3)(F) - may support a Safeco defense, as long as their interpretation has a textual foundation, no appellate court has ruled on point, and no sufficiently specific agency guidance existed to warn them away. However, the decision highlights a concerning unresolved statutory question: companies operating online ordering processes that include pre-submission credit pulls remain in legal uncertainty. As Judge Bybee cautioned, the Safeco defense in this posture may function as a "license" to continue a practice that could ultimately be found to violate FCRA, and future appellate decisions addressing "initiated" could eliminate the safe harbor entirely. FCRA defendants should consider reviewing the timing of credit pulls in their online processes, evaluating whether obtaining express consumer consent before pulling a report would mitigate litigation risk, and monitoring for future appellate or legislative developments that may clarify when a business transaction has been "initiated." DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations. Attorney Advertising. (C) Phelps Dunbar 2026
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CenturyLink waited 1 year to report copper theft outage. By Nadia Dreid ( June 8, 2026, 8:15 PM EDT) - CenturyLink might be in hot water with the Federal Communications Commission after taking more than a year to file the requisite paperwork with the agency following an outage in Washington state caused by copper theft... Law360 is on it, so you are, too. A Law360 subscription puts you at the center of fast-moving legal issues, trends and developments so you can act with speed and confidence. Over 200 articles are published daily across more than 60 topics, industries, practice areas and jurisdictions. A Law360 subscription includes features such as * Daily newsletters * Expert analysis * Mobile app * Advanced search * Judge information * Real-time alerts * 450K+ searchable archived articles Experience Law360 today with a free 7-day trial. Attached documents. Related sections. Companies. Government agencies. This past year, 10 lawyers across the country at plaintiffs' firms big and small helped secure millions of dollars in settlements and verdicts for their clients, going up against powerful defendants like Google, Monsanto and the Trump administration, earning the attorneys recognition as Law360's Titans of the Plaintiffs Bar for 2026.
Cox Business internet review 2026: plans & pricing. Cox Business internet reviewed for 2026 - plans, real pricing notes, speeds, contracts, and how it stacks up against Spectrum, AT&T, and CenturyLink. By Pablo Mendoza Quick answer: Cox Business is the right call for storefronts and small offices inside Cox's 18-state footprint that want locally built cable infrastructure and a path to fiber - Cox's network tops out at 2 Gbps on its live listings, with fiber-to-the-home available in select areas under the Cox Fiber brand. The caveat, as of June 2026: Cox Business pricing is quote-based rather than published, and Cox's residential listings ($55/mo for 300 Mbps) start $25/mo above Spectrum's entry tier. If you're outside a Cox market or fiber matters more than footprint, CenturyLink's Quantum Fiber and AT&T are the alternatives to price first. How KonectEaze evaluate providers: Plan and pricing details verified against KonectEaze's live Cox provider listings on June 9, 2026; business-tier quotes vary by address and are labeled accordingly. See its full methodology. Cox Business at a glance. Best for: storefronts, professional offices, and franchises in Cox's core markets - Arizona, Virginia, Louisiana, Oklahoma, Kansas, Arkansas, and parts of California, Connecticut, and Georgia. * Deep local infrastructure: Cox concentrates investment in its 18 states rather than spreading thin nationally * Fiber option (Cox Fiber) with symmetrical gigabit in select areas * 2 Gbps top tier on the cable network, with 100 Mbps upload at that tier * Panoramic WiFi for whole-location coverage; local retail stores for in-person support * Business pricing is quote-only - no published rates to comparison-shop against * Entry pricing runs high: $55/mo for 300 Mbps residential as of June 2026, versus $30/mo entry at Spectrum * Upload on cable tiers (10-35 Mbps below the top tier) trails fiber competitors badly * 18-state footprint means many readers simply can't get it Verdict: 3.5/5 for business use. Strong where it operates, priced like it knows it. Cox Business plans and pricing. What Cox lists publicly vs what's quote-only. Here's the part most reviews fudge: Cox does not publish flat business-internet pricing the way it publishes residential rates. Business quotes vary by address, term length, and add-ons like static IPs. Any article showing you a tidy "Cox Business: $X/mo" table is either printing a stale promo or a regional rate that won't survive contact with your address. KonectEaze confirmed on Cox's own business site (June 10, 2026) that no flat business-internet rates are published - it's call-for-quote. What KonectEaze can verify is Cox's live plan structure on its own provider page, which shows the network's real speed tiers and price ladder. These are residential listings - treat them as the floor for what an equivalent business-grade quote will come in above: | Plan (residential listing) | Download | Upload | Price (June 2026) | Contract | | Cox Fast 300 Mbps | 300 Mbps | 10 Mbps | $55.00/mo | Varies by plan | | Cox Go Even Faster 500 | 1 Gbps | 35 Mbps | $80.00/mo | Varies by plan | | Cox Go Super Fast 1 Gbps | 1 Gbps | 35 Mbps | $95.00/mo | Varies by plan | | Cox Go Beyond Fast (2 Gbps) | 2 Gbps | 100 Mbps | $115.00/mo | Varies by plan | Business tiers layered on top of this network add static IP options, business-grade support, and SLA-backed products - all custom quote. Run your address on its Cox page to start that conversation with real numbers. Fees, contracts, and price-after-promo. Cox typically offers both month-to-month and 12-24 month agreement options; the exact terms surface at checkout for your specific plan. Two questions to ask on any Cox Business quote before signing: what does the rate become after the promotional term, and what's the early termination fee on the agreement length you're choosing? Quote-based pricing cuts both ways - it lets a good negotiator do well, and it lets a rushed signer do badly. Speeds and reliability. Cox's network is hybrid fiber-coaxial with advanced DOCSIS on the higher tiers, which is why a cable plant can list 2 Gbps down. The structural weakness is upload: 10 Mbps on the 300 Mbps tier and 35 Mbps through the gigabit tiers, per its June 2026 listings. For a retail counter running card transactions, that's irrelevant. For an office uploading video files or living in cloud backups, it's the spec that should drive your decision - and the reason to ask whether Cox Fiber reaches your address, since the fiber product delivers symmetrical gigabit where built. Reliability-wise, Cox benefits from its concentrated-market strategy: it invests deeply in the metros it serves rather than stretching across 40 states. Outages happen on any cable network; a business that loses revenue when the connection drops should budget for a wireless failover line regardless of provider. Cox Business vs the alternatives. Cox vs CenturyLink. This is the matchup that matters in much of Cox's footprint, and it's a genuine contrast: cable scale versus symmetrical fiber. CenturyLink's Quantum Fiber listings run $50/mo for 500 Mbps symmetrical up to $155/mo for 8 Gbps symmetrical as of June 2026 - so at roughly Cox's 300 Mbps price point, CenturyLink lists more download and fifty times the upload. Cox answers with broader availability within its markets and bundling. Where both serve your address, see the full CenturyLink vs Cox comparison. Cox vs Spectrum business. Cable versus cable, and the price gap is the story: Spectrum's listings start at $30/mo (100 Mbps) and hit 1 Gbps at $60/mo, versus Cox's $55 entry and $95 gig tier as of June 2026. Spectrum also runs no annual contracts on residential plans with no data caps. Cox's counterargument is its top tier (2 Gbps with 100 Mbps up beats Spectrum's 35 Mbps up at 1 Gig) and its local-market depth. The two rarely overlap at the same address, but if you're choosing between markets or have both, its Cox vs Spectrum breakdown runs the numbers. Cox vs AT&T. Where AT&T Fiber overlaps a Cox market, fiber wins the spec sheet: under the fiber lineup AT&T refreshed on June 7, 2026, AT&T Fiber 300 runs 300 Mbps symmetrical at $60/mo - $50/mo with AutoPay and paperless billing, which undercuts Cox's $55 300 Mbps tier and its 10 Mbps upload - and AT&T Fiber 1 Gig runs 1 Gbps symmetrical at $90/mo ($80/mo with AutoPay) as of June 10, 2026 (residential listings in both cases; AT&T's 12-month new-customer promos run lower still, and equipment is included with no annual contract). Cox's case is availability: AT&T's fiber map is street-by-street, and its DSL fallback isn't business-grade. Check which one actually reaches your suite before debating specs. Where Cox Business is available. Cox's deepest markets are worth knowing by name. Phoenix is one of its flagship metros - Arizona is a core Cox state, and much of the valley has Cox as its strongest cable option. New Orleans anchors its Louisiana operation, and San Diego leads its California presence. If your business is in one of those metros, Cox is almost certainly on your shortlist by default; the question is whether fiber competition at your specific address changes the answer. Sign up if you're in a Cox market, you want infrastructure from a provider that invests locally, and your bandwidth need is download-heavy - retail, hospitality, professional services. Get the quote, ask the after-promo and ETF questions, and ask specifically whether Cox Fiber reaches you. Look elsewhere if your work is upload-heavy and a fiber competitor serves your address (CenturyLink or AT&T will beat cable upload at a comparable price), or if you're price-anchored and Spectrum is an option. And if Cox can't serve your location at all, its Cox page availability check will show you who can. Faq. Does Cox have fiber internet? Yes - Cox Fiber, in select areas, with symmetrical gigabit. The core network is hybrid fiber-coaxial cable. Is Cox available in my area? Cox covers 18 states and roughly 1,540 ZIP codes, concentrated in Arizona, Virginia, Louisiana, Oklahoma, Kansas, and Arkansas. Confirm by address on its Cox page. How much is Cox internet? Residential listings run $55/mo (300 Mbps) to $115/mo (2 Gbps) as of June 2026. Business tiers are quote-based by address. Who owns Cox Communications? Cox Enterprises - a privately held company, making Cox one of the largest privately held cable operators in the US. Is Cox internet down? Cox outages are metro-level events, not national ones. Check the Cox app's outage map, power-cycle your gateway, and - if you're a business - keep a wireless failover line. What is a good internet speed for a business? 300 Mbps for a solo office, 500 Mbps-1 Gbps for a storefront, gigabit with strong upload for a 10+ seat office. On Cox, upload is the spec to scrutinize. Check Cox availability at your business address on its Cox provider page - and if Cox doesn't serve you, the same check shows who does. Prices verified against KonectEaze provider listings June 9, 2026; final pricing varies by address, promo, and installation fees. Check internet providers at your address. Use your ZIP code to move from research to real local plans.
EVERGREEN, Colo.--(BUSINESS WIRE)--1stWest Mergers and Acquisitions announced today that it has named Bryan Taylor as a new Managing Director. Bryan will focus on Telecom, Cloud Technology, Cybersecurity, IT Services, and AI, sectors where Bryan has 25 years of experience as an accomplished deal execution leader in buy and sell transactions.Previously, Bryan worked as a financial analyst for Century Telephone Enterprises (a.k.a. CenturyLink and Lumen). After an initial six years mastering the telecom sector, Bryan joined CenturyLink’s M&A team to facilitate carve-out acquisitions of access lines. Over 22 years on CenturyLink’s M&A team, Bryan participated in acquisitions and divestitures with more than $80 billion in deal value, during which Bryan led the transformative acquisitions of Qwest and Embarq. Moving into data centers and managed services, Bryan led the acquisition of Savvis