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Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Analyst – Global HR Shared Services

HR Operations & CoordinationPosted on Nov 11
Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

  • Strong knowledge of human resources processes, employee life cycle, and United States human resources operations.
  • Ability to perform time-bound human resources operations activities in a dynamic global environment.
  • Strong knowledge of human resources systems, automation, ticketing tools, and enterprise resource planning systems.
  • Proven experience supporting United States or United Kingdom operations, with 2 to 4 years of relevant experience and experience supporting North America, Asia-Pacific, or United Kingdom regions.
  • Strong knowledge of United States and United Kingdom regulatory and statutory requirements, employee benefits, and labor laws.
  • Prior human resources transition experience.
  • Bachelor's degree; a postgraduate degree in human resources is an added advantage.
  • Good understanding of end-to-end human resources operations concepts.
  • Proficiency with Microsoft Office, including Excel, Word, and PowerPoint.
  • Good typing speed and strong written and verbal communication skills.
  • Strong analytical skills and ability to adapt quickly.
  • Stakeholder management skills.

Responsibilities

  • Handle new-hire, resignation, and data-management processes for North America regions.
  • Administer employee benefits and background verifications for North America regions.
  • Administer employee referencing, leave, and performance management processes for North America regions.
  • Manage employee profiles and troubleshoot login, access-role, and password queries.
  • Manage vendors and process invoices for North America regions.
  • Create process maps, key performance indicators, service-level agreements, and dashboards based on client expectations and internal requirements.
  • Ensure local and supporting-country compliance and participate in internal and external audits.
  • Suggest process improvements and initiate changes in response to regulatory or technology changes.
  • Maintain trackers and perform regular root cause analyses.
  • Adhere to and regularly review Global HR Shared Services standard operating procedures.
  • Create process maps and documentation.

Desired Qualifications

  • A postgraduate degree in human resources.

About the Company

Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Arthur J. Gallagher & Co. is a global insurance brokerage and risk management firm. It helps businesses, public entities, and individuals manage risk and obtain insurance through three segments: brokerage, risk management, and corporate. The brokerage unit offers a full range of retail and wholesale insurance brokerage and consulting services to match clients with coverage. The risk management unit handles contract claim settlements, claim administration, loss control consulting, and risk management information services to reduce exposures. The corporate unit oversees the company’s clean energy and other investments. The firm differentiates itself by providing end-to-end risk solutions across insurance placement, claims handling, risk counseling, and investment activities, rather than focusing on a single service. Its goal is to help clients manage risk effectively, protect assets, and pursue value through diverse investments, including clean energy.

Company size
10,001+
Company stage
IPO
Headquarters
Itasca, IL
Founded
1927

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