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Contentful

Cloud-based CMS for multi-brand content management

Senior Solution Engineer

Pre-Sales Solution EngineeringPosted on Nov 12
Full-timeNew York, NY, USA

About the Job

Requirements

  • At least 5 years of Solution Engineering experience selling software as a service, or related industry experience selling to marketing and marketing-adjacent teams.
  • Demonstrated proficiency in conveying technical and business knowledge to mixed audiences of business and technical stakeholders.
  • Experience with REST APIs.

Responsibilities

  • Work with Account Executives throughout key phases of the sales cycle, including technical discovery, product presentations, collaborative solution design sessions, and proofs of concept.
  • Learn the Contentful product, APIs, software development kits, command-line interface, and partner ecosystem through onboarding.
  • Learn enterprise presentation frameworks and the content management competitive landscape and complementary technology stack solutions.
  • Build relationships within the team and across the company.
  • Co-pilot sales opportunities with Account Executives to contribute to sales revenue.
  • Understand customers’ short- and long-term digital objectives, current and future technology stacks, and challenges in reaching their goals.
  • Validate and illustrate how Contentful can support customers’ digital transformation efforts through customized, value-based product demonstrations and proofs of concept.
  • Assist with requests for information, requests for proposals, and security questionnaires, and liaise with other departments to drive their completion.
  • Relay customer product feedback to Product Management, Marketing, and Sales.
  • Collaborate with Solution Architects and Customer Success Managers to support newly signed customers in implementing and launching their projects with Contentful.
  • Understand prospects’ project requirements, help validate those requirements against the platform, and identify and mitigate technical and business risks.
  • Travel onsite with customers when necessary.
  • Work on internal projects that affect how the Solution Engineering team operates and grows.

Desired Qualifications

  • Experience working with a content management platform or similar technology.
  • Familiarity with web technologies, including JavaScript frameworks, static site generators, content delivery networks, and continuous integration and continuous delivery; cloud technology; performance metrics; and security.
  • Experience with omnichannel digital delivery concepts, including websites, emails, and native mobile apps.

About the Company

Contentful

Cloud-based CMS for multi-brand content management

Contentful provides a cloud-based, API-driven content management platform that helps teams create, manage, and deliver content across multiple brands and channels without writing code. Its headless CMS lets users author content with a non-technical interface, reuse it across brands, and push it to websites, apps, and other touchpoints through integrations. Its approach centers on multi-brand, scalable content experiences and an API-first architecture, which keeps content decoupled from presentation. The goal is to help businesses scale their content operations and speed up the delivery of consistent digital experiences across channels.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$333.5M
Headquarters
Berlin, Germany
Founded
2013

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