Assistant Tennis Professional

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory.

ASSISTANT TENNIS PROFESSIONAL    

The Four Seasons Resort Lāna’i is looking for an Assistant Tennis Professional who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required. 

WHAT YOU’LL DO 

The Assistant Tennis Professional supports the Head Tennis Professional in delivering exceptional tennis and pickleball programs by leading private lessons, clinics, and group activities for guests of all ages and skill levels. This role plays a key part in creating engaging, high-quality experiences that reflect the highest standards of instruction, guest service, and professionalism. Responsibilities include, but are not limited to: 

• Assist the Head Tennis Professional in delivering tennis and pickleball lessons, clinics, and group programming; support pickleball growth; manage pro shop systems, retail needs, racquet stringing, and equipment recommendations. 

• Provide a welcoming, high‑level guest experience including facility orientation, program explanation, equipment and towel service, and accurate entry of guest information into the reservation system. 

• Maintain the tennis shop and facilities, including court setup and breakdown, cleaning, organizing retail areas, and keeping supplies fully stocked. 

• Answer phones and manage reservations to Four Seasons standards, while professionally assisting guests with resort and local information. 

• Maintain strong knowledge of programs and court availability, anticipate guest needs, recognize returning guests, and provide personalized service. 

• Ability to drive to support coverage at the Koele Tennis Facility in Lanai City. 

• And More! 

WHAT TO BRING 

• Successful candidate must possess legal work authorization in United States 

• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required. 

• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card   

• Valid Driver’s License 

• Ability to stand for extended periods, lift up to 60 lbs, and push/pull as needed during shifts  

• Minimum 1 year of experience in the tennis industry as a full-time instructor preferred; experience in a resort, country club, or luxury tennis environment is a plus 

• Strong customer service skills with keen attention to detail and the ability to maintain an organized workspace 

• Professional demeanor with the ability to remain composed in a fast-paced, medium-volume setting 

• Willingness to learn and assist with group programming, including adult cardio tennis, junior clinics, and advanced player clinics 

• Ability to work individually with players of all levels, from beginner to advanced 

• Minimum NTRP rating of 4.5 required; 5.0 preferred 

JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS: 

• Hourly Rate: $27.88 

• 100% Employer contributed Medical, Dental, and Vision benefits 

• Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay 

• Inclusive and diverse employee engagement & recognition events all year-round 

• Complimentary stays and exclusive discounts at Four Seasons Worldwide  

• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms 

• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources 

• Comprehensive learning and development programs to help you master your craft 

• Energizing Employee Culture where you are encouraged to be your true self! 

• And so much more! 

We look forward to receiving your application!  

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. 

Learn more about what it's like to work at Four Seasons Resorts Lana’i, visit us: 

Twitter: https://twitter.com/FSLanai 

Facebook: https://www.facebook.com/FourSeasonsResortsLanai 

Instagram: https://www.instagram.com/fslanai/ 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal