National Sales Executive - Facility Maintenance

Overview

Your Career In The Stratusphere

There’s never been a better time to join Stratus!

As the market leader in brand implementation and maintenance, we help the world’s most recognized brands show up consistently—everywhere they operate. From exterior signage and interior branding to site refreshes, digital signage, and ongoing repair and maintenance, we bring brands to life where it matters most. Our work extends far beyond installation—we become a long-term partner in helping brands succeed.

At Stratus, every employee plays a direct role in that impact. We operate with a strong commitment to customer service, a focus on execution, and a bias for action. If you're looking for a place where your contributions are visible, your growth is supported, and your work makes a real difference, you’ll find it here.

The Opportunity

The National Sales Executive – Facilities Maintenance is responsible for driving new business and revenue growth for the company’s Facilities Maintenance service offering. This role identifies, develops, and partners with national and multi-site customers to support their ongoing facility service and maintenance needs, including electrical, plumbing, HVAC, general repairs, preventive maintenance, emergency response, and other facility-related services.

Success in this role is primarily achieved through new customer acquisition, relationship building, strategic prospecting, networking, consultative selling, and developing a strong understanding of each customer’s facility portfolio, service requirements, and operational challenges. The National Sales Executive serves as a strategic partner to customers, developing solutions that improve service consistency, responsiveness, cost management, and overall facility performance across their locations.

Responsibilities

• Focuses on new business growth through the identification, pursuit, and acquisition of targeted national and multi-site Facilities Maintenance accounts.
• Develops and manages a qualified pipeline of prospective customers with a focus on generating recurring and sustainable Facility Maintenance revenue.
• Serves as the primary sales contact for assigned prospects and customers throughout the sales process and account transition.
• Builds relationships with key customer decision-makers and stakeholders, including Facilities Management, Corporate Real Estate, Procurement, Operations, Construction, Property Management, Finance, and other departments responsible for maintaining physical locations.
• Develops a thorough understanding of customer facility portfolios, including number and type of locations, geographic footprint, current service model, maintenance requirements, service challenges, response expectations, and procurement processes.
• Partners with customers to develop Facility Maintenance solutions encompassing services such as electrical, plumbing, HVAC, general repairs and maintenance, preventive maintenance, emergency services, and other related trades and facility needs.
• Positions the company as a strategic facilities services partner capable of providing consistent service delivery across regional and national customer portfolios.
• Leverages customer contacts and relationships to identify additional service opportunities, expand the scope of services provided, and increase account penetration.
• Responsible for achieving annual Facility Maintenance revenue and new business goals in accordance with assigned sales quotas and year-over-year growth objectives.
• Maintains an active sales pipeline and provides accurate forecasting, opportunity tracking, and sales activity reporting.
• Identifies and pursues opportunities for recurring maintenance programs, preventive maintenance agreements, scheduled services, reactive work orders, and other ongoing customer programs.
• Works with Business Development and internal stakeholders to develop responses to RFPs, RFQs, and other customer solicitations for Facilities Maintenance programs.
• Leads or participates in customer presentations, discovery meetings, proposal reviews, pricing discussions, contract negotiations, and business reviews.
• Works with Marketing to develop sales collateral, case studies, presentations, and other materials necessary to effectively promote the Facilities Maintenance offering.
• Collaborates closely with Operations to ensure proposed service solutions can be effectively implemented and delivered in accordance with customer expectations, contractual requirements, and service level agreements (SLAs).
• Supports the transition of newly acquired customers from Sales to Operations, ensuring customer requirements, pricing, service expectations, reporting requirements, and key commitments are clearly communicated.
• Partners with Operations and Account Management to monitor customer satisfaction, service quality, responsiveness, and overall account performance.
• Assists in managing and resolving high-level customer issues when necessary to protect the customer relationship and support long-term account retention.
• Identifies opportunities to introduce additional company products and services when appropriate, including Signage, Construction, Energy, Brand, and other complementary offerings.
• Maintains awareness of industry trends, customer facility strategies, competitive offerings, and emerging opportunities within the Facilities Maintenance marketplace.
• Represents the company professionally at customer meetings, industry events, conferences, networking opportunities, and other business development activities.

Qualifications

• Minimum of 5 years of successful Sales, Business Development, National Accounts, or Customer-Facing Account/Program Management experience.
• Experience selling Facilities Maintenance, Facility Management, multi-site services, electrical, plumbing, HVAC, general contracting, repair and maintenance services, or other related facility services is strongly preferred.
• Demonstrated experience developing new business and managing complex sales opportunities with national, regional, or multi-location customers.
• Proven ability to identify prospective customers, develop executive-level relationships, navigate complex organizations, and convert opportunities into long-term customer partnerships.
• Strong understanding of consultative and solution-based selling, with the ability to identify customer operational challenges and develop appropriate service solutions.
• Experience developing relationships with Facilities Management, Corporate Real Estate, Procurement, Operations, Construction, and other facility-related customer functions preferred.
• Demonstrated ability to develop and maintain strong relationships at multiple levels within a customer organization.
• Strong business and financial acumen with the ability to understand pricing, margins, revenue opportunities, service models, and customer business requirements.
• Excellent verbal and written communication skills, including strong presentation, proposal development, negotiation, and executive communication skills.
• Excellent organizational, time-management, and problem-solving capabilities needed to effectively manage a national sales territory and multiple opportunities in a fast-paced environment.
• Self-motivated and results-oriented with a strong sense of urgency, accountability, professionalism, and customer service.
• Ability to collaborate effectively across Sales, Operations, Business Development, Marketing, Finance, and other internal departments.
• Computer literacy, including effective working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook. Experience with Salesforce or another CRM platform is preferred.
• Ability to travel as necessary to support customer meetings, presentations, site visits, industry events, and business development activities. Estimated travel: 20–30%.

What We Offer

Culture & Growth

• Supportive, collaborative work environment
• Career growth and advancement opportunities
• Tuition reimbursement program
• Regular coaching, feedback, and mentorship to support growth

Health & Wellbeing

• Competitive medical, dental, and vision insurance coverage
• Health Savings Accounts with employer contributions
• Flexible spending accounts for healthcare and dependent care
• Employee Assistance Program

Financial Security

• Weekly pay schedule
• 401(k) with employer match
• Company-paid life insurance
• Company-paid short- and long-term disability coverage

Work-Life Balance

• Generous paid time off and company holidays
• Volunteer Time Off
• Paid parental leave

Pay Transparency

$75,000 annually. Commissions are uncapped, providing significant earning potential based on individual performance

This range reflects the anticipated compensation for this role at the time of posting. Actual pay may vary based on factors such as job-related skills, experience, education, location, and business needs. This position may also be eligible for bonus or incentive compensation based on the nature of the position, individual, department, and/or company performance.

Travel Requirements

This position requires travel as an essential function of the role to support in-person interaction with customers, field partners, and business stakeholders. Travel may be conducted via automobile, air, or other modes of transportation and may include overnight stays as needed.

Work Environment

This role operates in a [remote home office / hybrid office / or on-site office] environment, with regular collaboration within and across teams. The position involves extended periods of sitting, computer use, and virtual communication and interaction. Physical requirements may include lifting up to 20 pounds and general movement within an office setting.

Pre-Employment Requirements

All offers of employment with Stratus are contingent upon the successful completion of a background check, in accordance with applicable laws. For certain roles, including those designated as safety-sensitive or regulated positions, employment may also be contingent upon successful completion of a pre-employment drug screening and/or other regulatory requirements.

Our Commitment to Inclusion

Stratus is committed to building a diverse, equitable, and inclusive workplace where everyone has the opportunity to succeed. We are proud provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any type based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact [email protected] if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.

Additional Information

This job description is not intended to be a complete list of all duties or responsibilities. Responsibilities may change at any time based on the needs of Stratus.