RemoteRemote role; travel up to 15% for company events, meetings, training, customer events, trade shows, and customer visits.
Sales & Account ManagementAccount Executive
About the job
Requirements
At least 1 year of experience in a SaaS sales capacity.
Experience as a music educator or equivalent experience in music SaaS sales.
Proficient problem-solving and critical-thinking skills, with a bias toward data-driven decisions.
Strong negotiation and influencing skills, and a results-driven approach.
Strong written and verbal communication and interpersonal skills.
Strong organizational skills, including prioritizing tasks appropriately and managing multiple projects simultaneously.
Ability to take ownership of assignments while working closely with others in a fast-paced, time-sensitive environment.
A growth mindset, including learning from mistakes, finding opportunities among challenges, and a commitment to continuous improvement.
Responsibilities
Identify and prioritize target K-12 schools and districts with music programs using market research and industry insights.
Work with the Business Development Team to develop a sales pipeline from prospective new accounts.
Make outbound calls, conduct product demonstrations, and proactively visit selected strategic target customers to increase sales.
Initiate and maintain contact with prospects through phone calls, emails, meetings, and other communication channels.
Educate prospects on products, services, and their specific benefits.
Handle objections and identify opportunities to demonstrate value to prospects.
Manage the full sales cycle, from lead generation and cold prospecting through pipeline management, deal negotiation, and closing.
Meet or exceed monthly, quarterly, and annual sales quotas and targets.
Provide clear and accurate visibility into pipeline performance to improve revenue forecast accuracy.
Maintain strong product knowledge by learning new features and updates, translating changes into value propositions, and refining talk tracks.
Gather feedback from prospects and advocate internally for changes that reflect customer and prospect needs.
Maintain detailed CRM records of customer information and interactions, sales activities, and progress toward sales goals.
Transition paying customers to Customer Success.
Desired Qualifications
Familiarity with MakeMusic Cloud, formerly SmartMusic.
Working knowledge of CRM tools.
Familiarity with Google Suite tools.
Account Executive - MakeMusic
Peaksware · Louisville, United States (Remote) · Full-time · Posted 2026-10-06
Salary: USD 40,548–80,914
Workplace: remote
Department: MakeMusic
Description
Company Information
Peaksware is the parent company for industry-leading brands MakeMusic, Alfred Music, and formerly TrainingPeaks and TrainHeroic. Our software platforms maximize the potential of expert instructors to reach and impact the lives of the world’s committed performers. We empower athletes and musicians to achieve their peak potential through data-driven software, robust analytics, and expert-led content.
We operate at the intersection of technology, finance, and human performance. As a lean, high-growth organization, we value execution, intellectual curiosity, and radical candor.
General Summary
As an Account Executive, you will play a crucial role in accelerating revenue and business growth. Leveraging your knowledge of the music education marketplace, you will identify potential customers, Music Teachers & Fine Arts Stakeholders, and seek to build meaningful relationships with them. You will develop a deep understanding of their needs and desired outcomes and utilize your product expertise to successfully overcome doubts and obstacles, converting prospects into paying customers. This position will sit directly with the Sales team, work in close collaboration with the Customer Support and Customer Success Teams, Marketing Teams, and Product Teams, and report to the Manager of Sales, MakeMusic.
About You: You care about making authentic, human connections with prospective customers and supporting them throughout the decision-making process. You are relentless and goal oriented, creative and confident, and you work well in a fast paced, ever-changing environment. Your ability to discern the needs and motivations of others makes you an excellent influencer, which ultimately converts these built relationships into paying customers.
Core Functions:
Identify and prioritize target K-12 schools and districts with music programs, leveraging market research and industry insights
Work closely with the Business Development Team to develop sales pipeline from prospective new accounts
Make outbound calls, conduct product demos, and make proactive visits to pre-selected strategic target customers resulting in increased sales
Initiate and maintain contact with prospects through phone calls, emails, meetings, and other communication channels
Educate prospects on our products, services, and the specific benefits
Handle objections and identify opportunities to demonstrate value to prospects
Manage the full sales cycle from lead generating and cold prospecting efforts, to managing and staying on top of your pipeline to deal negotiations and close
Other Responsibilities:
Meet or exceed monthly, quarterly, and annual sales quotas and targets
Provide clear and accurate visibility into pipeline performance resulting in increased accuracy of revenue forecasts
Develop and maintain strong product knowledge, proactively learning new features, and product updates translating changes to value propositions and refining talk tracks
Gather and take feedback from prospects internally, advocating for changes that reflect the needs of our customers and prospects
Effectively manage your sales pipeline by keeping detailed records of customer information and interactions, sales activities, and progress toward sales goals in CRM
Seamlessly transition paying customers to Customer Success
The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
Requirements
Required Qualifications:
1-3 years experience in a SAAS sales capacity
Experience as a music educator, or equivalent experience in music SAAS sales
Proficient problem solving and critical thinking skills with a bias toward making data-driven decisions
Strong negotiation and influencing skills and results drive
Strong communication and interpersonal skills in both written and verbal mediums
Strong organizational skills, able to prioritize tasks appropriately and manage multiple projects simultaneously
Self-starter, with a proven ability to take ownership of assignments while working closely with others in a fast-paced, time-sensitive environment
Growth-mindset: track record of learning from mistakes, finding opportunity among challenges, and dedication to continuous improvement
Desired Qualifications:
Familiarity with our products - MakeMusic Cloud (formerly SmartMusic)
Working Knowledge of CRM tools
Familiarity with Google Suite tools
If this role appeals to you and you believe you could grow into it, we would rather hear from you than have you rule yourself out.
All applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or length of time spent unemployed.
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit and move about the facility; use hands to handle, or feel; talk by expressing ideas by means of the spoken word; and hear by perceiving the nature of sounds. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Travel:
Willingness and ability to travel up to 15% of the time. Anticipated travel to include internal company events, meetings and training as well as customer events, trade shows and customer visits.
Compensation:
In addition to base salary this position will be eligible for an attractive performance based variable compensation plan.
Benefits
Compensation
We are committed to fair and equitable compensation practices. The annual salary range for this role is $40,548-$80,914. We typically hire at the lower to mid-point of the range, with the top end reserved for internal growth and exceptional performance. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. In addition to base salary this position will be eligible for an attractive performance based variable compensation plan.
Benefits and Perks:
Health
We offer comprehensive health benefits including medical, dental, and vision insurance; health savings and flexible spending accounts, paid parental leave; and an employee assistance program.
Additional coverage options including Accident & Critical Illness insurance as well as Hospital Indemnity are also available.
Disability and Life
We offer several company paid options including Short Term Disability, Long Term Disability, as well as Basic Life Insurance and AD&D.
Additional coverage options including Employee-paid Supplemental Life Insurance for Employee, Spouse, and/or Child are also available.
Additional
We offer a 401(K) including a company match.
We observe 12 paid holidays annually and provide discretionary Flexible Time Off. Employees also receive free access to our products, corporate discounts, and professional development resources.
Access to the Performance and Recovery Center (PARC), our on-site fitness facility, as well as employee only access to on-site locker rooms and showers.
Employee only access to secure, indoor bike storage and access to e-bikes exclusively to Peaksware employees.
Peaksware adheres to the FLSA Exemption Threshold for minimum wage in all states.
Recruiting Agency Notice: We do not accept agency resumes or assistance. Please do not forward resumes to our jobs alias or our employees. We are not responsible for any fees related to unsolicited resumes.