A

AIM Services

Regulated IT services for financial sector

Evening Residential Supervisor

Full-Time
$22 - $26.75/hr+ Referral bonus
Mid
Bachelor's
Saratoga Springs, NY, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • A high school diploma or GED is required; a bachelor's degree is preferred.
  • Three years of experience working in the field of intellectual and developmental disabilities or a related field are required.
  • Knowledge of program-specific requirements and regulations is required.
  • CPR and First Aid certification are required; training is provided.
  • AMAP certification is required; training is provided.
  • SCIP certification is required; training is provided.
  • A valid New York State driver's license acceptable under agency insurance standards is required; provide a current valid insurance card when using a personal vehicle.
  • Ability to work independently, organize work, make reliable decisions, and demonstrate critical thinking is required.
  • Ability to safely lift 50 pounds and perform bending, reaching, pushing, and pulling is required.
  • Maintain training and certification in all required areas.
  • Effective verbal and written communication skills are required.
  • Reading and math skills sufficient to perform job duties, including reading doctors' orders, preparing recipes, completing program documentation, and maintaining ledgers, are required.
  • Demonstrated interest and ability to facilitate personal outcomes for individuals receiving services are required.
  • Ability to teach others, maintain confidentiality, and remain calm in stressful or demanding situations is required.
  • Adherence to the agency attendance policy is required.
  • Willingness to rove throughout the agency as needed is required.
Responsibilities
  • Provide ongoing support to residences on the evening shift by visiting residential programs throughout the week and ensuring quality services and compliance with agency and state policies, procedures, and regulations.
  • Be present throughout the agency during evening hours to provide staff with guidance and mentorship.
  • Serve as primary on-call support and ensure appropriate staffing during evening hours.
  • Ensure a safe work and living environment by enforcing safety policies, procedures, and regulations, and intervene immediately when safety issues are discovered, including employees sleeping.
  • Assist with supervision and documentation of fire evacuation drills.
  • Receive, document, communicate, and ensure appropriate supports for evening call-offs and other staffing issues.
  • Document visits and routinely provide feedback to the residential team.
  • Review medical guidelines, IPOPs, Staff Action Plans, and Behavior Support plans with staff as needed.
  • Ensure staff perform household functions, including infection control, meal preparation, laundry, and housekeeping; perform these duties as needed.
  • Perform medical and health-related functions in accordance with AMAP Policy.
  • Work directly with the people served to ensure their personal wants and needs are met.
  • Serve on committees as assigned and perform other duties requested by the supervisor.
Desired Qualifications
  • One year of managerial experience is preferred.

About the company

AiM Services SA is a Swiss IT services provider focused on the financial services and public administration sectors. It delivers customized IT solutions and services aimed at securing, stabilizing, and streamlining clients’ IT infrastructure while meeting strict regulatory requirements. Its offerings rely on domain expertise in finance and public sector needs, combined with standards like ISO 9001:2008 and FINMA certification to ensure quality and compliance in highly regulated environments. As part of the Sword Group, AiM Services gains access to broader resources and international reach while maintaining local Swiss expertise and client focus. The company’s goal is to provide reliable, compliant, and high-quality IT services that help financial institutions and public sector clients operate more effectively and securely.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Geneva, Switzerland

Founded

2004

Get referred to AIM Services

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Sword reported 12.6% H1 2026 organic growth and 12.0% EBITDA, supporting hiring.
  • Sword won a €93 million eu-LISA contract in June 2026, expanding regulated-work exposure.
  • 2026 Swiss openings in banking, DevOps, and AI signal active project demand.

What critics are saying

  • AiM Services brand vanished after Sword's 2021 acquisition, limiting independent employer identity.
  • Sword's 2026 hiring in Geneva and Renens suggests overlapping teams, not protected staffing.
  • Any Sword Suisse restructuring or client consolidation in 2026 can erase AiM-specific roles.

What makes AIM Services unique

  • Geneva-rooted Swiss banking expertise, including FINMA-aligned delivery, still matters in regulated accounts.
  • Sword acquired AiM Services in July 2021, giving access to larger delivery capacity.
  • Presence in Geneva, Lausanne, and Sion anchors local client service across Romandie.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Paid Time Off
  • Life Insurance
  • Disability Insurance

Growth & Insights and Company News

Headcount

6 month growth

-7%

1 year growth

-8%

2 year growth

-8%
GlobeNewswire
Jul 20th, 2021
Sword Group: Outperformance & Acquisition in Switzerland

Sword Group