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Dallas County

Texas county government

Business Analyst 2 - District Clerk

Full-Time
$5.7k - $7.1k/mo
Junior
Bachelor's
Dallas, TX, USA
In Person
Business & StrategyBusiness Analysis

About the job

Requirements
  • A bachelor's degree from an accredited college or university in Business, Computer Science, Information Technology, or a job-related field of study, or equivalent education and experience.
  • One year of related experience in information-technology-based software or hardware.
  • Skill in using standard software applications.
  • Ability to communicate effectively verbally and in writing and maintain effective working relationships with employees, departments, and the general public.
  • Ability to identify and analyze end-user problems, organize information logically, and devise practical solutions.
  • Ability to operate a personal computer, peripherals, and basic office equipment.
  • Ability to assist elected officials and department heads with technical specifications for Requests for Proposal and Invitations for Bid.
  • Must pass a background investigation.
  • Ability to handle occasional lifting and carrying of 5–10 pounds and perform the visual, speech, hearing, coordination, dexterity, walking, sitting, standing, bending, and reaching functions required to operate computers and office equipment.
Responsibilities
  • Manage and support all phases of the program and system, including web servers, database administration, imaging, computerized accounts, software and hardware purchases and installation, scanning, indexing, digital microfilming, planning, requirements definition, issue resolution, testing, and implementation.
  • Meet with end users daily to define business, financial, and operational requirements, resolve business process issues, and enhance business processes, operations, and information flow for the department's criminal section.
  • Review and analyze the effectiveness and efficiency of existing business processes and develop improvement strategies.
  • Consult with division management, conduct research, and perform end-user system reviews to assure optimal performance, efficiency, and effective service delivery throughout the operational cycle of computer systems and processing activity.
  • Oversee daily, monthly, and annual reporting of statistical information to the state, courts, and business partners.
  • Configure, design, and implement reports to enhance business processes and support quality assurance.
  • Coordinate the deployment, inventory, and maintenance of computer equipment throughout the criminal section.
  • Collaborate in the planning, design, development, and deployment of new applications and enhancements to existing applications.
  • Review Requests for Proposal from a technical perspective to support the purchase and implementation of software that meets business needs.
  • Monitor the department website to ensure information is accurate and current and that the website operates at optimal performance.
  • Perform other duties as assigned.

About the company

Dallas County is a county government serving residents and communities in Dallas County, Texas. The county administers courts, elections, public health, justice, records, infrastructure, human services, and other local government programs. It serves residents, businesses, visitors, partner agencies, and communities across Dallas County. Its operating model centers on elected offices and departments operating under public law, budgets, civil-service rules, and countywide administrative systems. Teams work across public health, justice, administration, technology, facilities, finance, records, and community services. Teams support coordinated daily delivery.

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