Spares Field Demand Planner

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.

Group/Division

The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.

What You'll Do

In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.

Responsibilities

• Single point of contact for regional counterparts on the Spares Demand Planning team.

• Manage communications and messaging between customer regions and internal planning counterparts.

• Drive Spares Delivery Performance across all products for your region by reviewing stocking levels, replenishments, field demand behavior and upcoming ramp.

• Translate regional/customer requests into a problem statement for review with HQ team. Driving appropriate review and response to field

• Monitor and report out Fill Rate Performance v. Fill Rate Targets and Planned vs. Actual Inventory

• Perform miss analysis and drive cross-functional actions that impact current and future Fill Rate performance.

• Assessment of spare part plan to ensure coverage is sufficient to meet requirements.

• Ability to recognize process gaps and drive improvements holistically across cross functional teams

• Conduct ramp readiness reviews for spares support within assigned region.

• Collaborate with key stakeholders across KLA to improve customer experience and develop mechanisms that support operational excellence

• Educate internal stakeholders of metrics, planning methodologies and support entitlements

• Provide crisp and timely communication on developing issues to relevant internal and external customers. Keep leadership informed of customer impact and progress of recovery efforts

Preferred Qualifications:

• Bachelor’s degree plus 3+ years of related experience. BS or BA, preferably in a relevant field such as Business, Supply Chain Management, Logistics, Data Analytics.

• High proficiency in MS Excel;, SQL a plus

• Experience with trade and compliance regulations is preferred.

• Experience with S&OP processes.

• Experience with inventory planning is preferred.

• Critical thinking and strong analytical skills: ability to collect, organize, and analyze data to support demand and supply optimization.

• Ability to work well on cross-functional teams in multiple locations and time zones.

• Excellent communication/presentation, organizational, analytical, leadership, and interpersonal skills. Candidate must be self-driven, independent, yet strong collaboration skills.

• Demonstrated ability to effectively deal with ambiguity, identify gaps, and implement innovative solutions to increase operational efficiency. Use professional concepts and company objectives to resolve sophisticated issues in creative and effective ways.

• Successful candidates must have clear sense of urgency and adaptability to fast moving and highly competitive industry.

• Must be able to work on multiple projects in parallel as needed.

Minimum Qualifications

• 5 years of related experience with a Bachelors degree; or 3 years experience with a Master's degree; or equivalent experience

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Total Rewards

Base Pay Range: $77,800.00 - $132,300.00 Annually
Primary Location: USA-MI-Ann Arbor-KLA

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

Use of AI Statement 

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

Equal Opportunity Statement

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] or at +1-408-352-2808 to request accommodation.

For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.