Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employeesoperating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Director of Operations will be responsible for determining the strategic vision for the site, deliver financial results, and achieving operational excellence as set by the business plan.  In this role, the incumbent will also have direct management of manufacturing, manufacturing services, logistics, materials, and quality assurance functions. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.    

CORE RESPONSIBILITIES:  To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.   

• Establish overall vision and strategy and approve policies and procedures that contribute to the overall corporate plan

• Lead, guide, evaluate and develop a team of senior managers to ensure that the organization achieves its business objectives and complies with all relevant regulations and laws

• Leadership and Strategy - Prepares and executes business plans and strategies to increase market share; ensures alignment with and follows-up on the implementation of corporate business plans and strategies, including:  

• Sets the vision for the business and leads and guides all functional areas to accomplish that vision

• Sets goals to ensure the achievement of targeted key performance indicators and project deliverables

• Work closely with global functional organization: Sales, Marketing, Customer Service, Engineering, and Operations to ensure alignment

• Operations - Plan, direct and control all manufacturing activities in the location so that products are manufactured on schedule, within quality standards and cost objectives. Understands the needs of a global customer base and aligning the organization to meet those needs, including:

• Drive Lean principles and Operating Improvements in line with the Xylem Production System, focusing on 5S, Tiered accountability meetings on the shop floor, value stream mapping with Kaizen improvement workshops, etc.

• Determines optimal logistical flow of incoming and outgoing material and finished product

• Establish world class manufacturing process based on the lean principles and includes establishing reporting systems to provide feedback for continuous improvement.

• Ensure that EHS (Environmental Health and Safety) practices and procedures are in accordance with legal requirements and XYLEM policies.

• Manufacturing capacity, production and materials control, warehousing and site facilities, maintenance, industrial engineering and other manufacturing support activities.

• Financial - Executes plans to accomplish the financial goals as set in the annual budget process and meet expectation of year over year operational improvements

• Allocates resources - human, financial, technical, etc. - to achieve the balance between short - and long-term profits.

• Meets inventory turn performance goals and adjusting as indicated by results.

• Through the manufacturing services function, establishes and manages the capital budget process including new equipment, plant layout and equipment installation.

• People - Implement corporate people strategy in the organization and build a strong culture to support continuous improvement behavior

• Assigns and re-assigns responsibilities within the team to ensure the business goals of the company are met.

• Plans the succession for key positions, as well as the career development of key employees; ensures retention of those.

• Fosters an environment of accountability and collaboration where there is cross-functional execution for the local leadership team.

• Growth - Lead the profitable growth of the overall business, considering voice of customer, internal customers. Will establish a scalable business model

• Represents the company and its values in its relationship with major customers, suppliers, commercial and investment group and professional organizations.

• Maintains and enhances relationships with the existing set of customers to ensure high customer satisfaction and identifies key new targets.

• Grows Operating Income and overall revenue

• Lead with Character - Maintain the highest ethical standards in every interaction, internal or external to the company, consistently following Xylem’s Code of Conduct. Highly developed leadership skills, collaborative and strong communication skills

• Self-Development: Successful candidate is interested in new experiences and approaches. They are open to new ideas and continuously seek to increase their knowledge, and actively develop their skills in order to enhance performance and achieve personal and organizational success. They are fast learners with high potential.

• Collaboration and Teamwork: Successful candidate believes in teamwork. They recognize and support team goals over individual goals, readily collaborate with others, recognizing and valuing their contributions and encourage team members to support each other.

• Prioritization and Planning: Successful candidate effectively manages multiple tasks to complete complex projects. They are organized and efficient, and able to define objectives, sequence, timeline, interdependencies and contingencies for projects or initiatives, maximizing time and resources and overcoming obstacles. They think strategically and are Commercial savvy.

• Results Orientation: Successful candidate wants results and is motivated by timely outcomes. They are steadfast in pursuit of their goals, focus on their target, and persevere in the face of adversity. They are tenacious and get things done, demonstrating and fostering a sense of urgency and strong commitment to achieving goals.

• Participation in Xylem Watermark activities

• Additional duties and responsibilities may be required based on organization needs

QUALIFICATIONS:

• BS/BA Degree in Business or Technical field (Graduate degree in Business or Technical field preferred)

• 10 years Leadership experience with at least 5 years leading a business with full financial P&L responsibility.  Prefer depth in Industrial Manufacturing Operations.

• Demonstrated ability to establish and scale a global business

• Experience in Contract Manufacturing

• Has participated in, or lead, a turn-around or acquisition integration

• Industry experience should include pumps/water movement, electronics or other manufacturing industry in a highly configured environment

• Influencing skills

• Demonstrated leadership and management skills, including ability to effectively coach, motivate, empower, develop and evaluate employees.

• Strong bias for action, and an effective change agent

• Demonstrated knowledge and experience in Lean Manufacturing and Six Sigma.

• Strong interpersonal skills and ability to effectively interact with all levels of external and internal customers.

• Effective verbal/written communication and presentation skills.

• Proficiency in managing and facilitating teams through problem solving and conflict resolutions.

• Ability to successfully manage multiple priorities

• Demonstrated high level of integrity

DAY IN THE LIFE:

In this role, the working environment is an office environment with some time spent on a manufacturing floor during which proper safety protocols and PPE must be observed.  The physical demands may include but are not limited to regularly sitting and standing.  In addition, this role may require up to 10% travel and occasional work outside of normal business hours to meet customer needs.

Salary range:

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.