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Bosch Home Comfort

Makes heating, cooling and hot-water equipment

MS-Exchange Messaging Support

System AdministrationPosted on Nov 9
Full-timeCampinas - State of São Paulo, BrazilNo salary listed

About the Job

Requirements

  • A Bachelor's degree is required.
  • Fluency in English is required.
  • Ability to analyze complex technical issues and implement effective solutions is required.
  • Strong knowledge of on-premises and online Exchange is required.
  • Knowledge of Active Directory, Entra ID, and recipient management is required.
  • Expertise in PowerShell is required.
  • A solid understanding of email protocols (SMTP, MAPI, and IMAP4) and messaging architecture is required.
  • A solid understanding of scripting with Basics, VB, Java, and PHP is required.

Responsibilities

  • Resolve third-level support tickets that first- and second-level teams could not solve, including issues requiring deep analysis in on-premises Active Directory and Exchange, Entra ID, and Exchange Online.
  • Apply special configurations or permissions to recipients, including user mailboxes, resource mailboxes, mail users, and distribution groups.
  • Analyze email flow, delivery issues, SMTP relay issues, and protocol-related problems using diagnostic tools and logs.
  • Configure and maintain security policies, including spam filtering, malware protection, and data loss prevention.
  • Document incidents, resolutions, and best practices in the ticketing system.
  • Develop and execute PowerShell scripts, including API development, to automate administrative tasks and improve operational efficiency.
  • Respond to support requests and maintain service level agreements.
  • Use company-specific PowerShell cmdlets for changes and analysis, develop scripts based on those cmdlets, and participate in developing the cmdlets.
  • Collaborate with IT teams to implement and optimize hybrid Exchange environments.
  • Stay current with Microsoft Exchange updates, security patches, and industry best practices.

Desired Qualifications

  • Experience with hybrid Exchange environments and migration projects is preferred.
  • Knowledge of Exchange security features, compliance requirements, and data protection is preferred.
  • Microsoft Exchange certifications or relevant technical credentials are preferred.

About the Company

Bosch Home Comfort

Makes heating, cooling and hot-water equipment

Bosch Home Comfort makes heating, cooling and hot-water equipment for homes, commercial buildings and industrial users. Its portfolio combines electric heat pumps with gas-fired boilers and hybrid systems, giving customers different ways to control building temperatures and supply hot water. The business sells equipment through its brands' sales networks, with products adapted to regional building needs and energy requirements. Its inverter-driven heat pumps adjust compressor output to match demand rather than running constantly at full power. The Bosch business unit was formed through the merger of Bosch and Buderus heating activities in 2004 and is headquartered in Wetzlar, Germany.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Wetzlar, Germany
Founded
2004

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