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Despegar

Online travel agency: flights, hotels, rentals

UX/UI Designer

Product DesignPosted on Nov 12
Full-timeSantana de Parnaíba, BrazilNo salary listedHybrid

About the Job

Requirements

  • At least 3 years of experience as a Product Designer working on digital products, preferably with exposure to Growth or Ecommerce teams.
  • Advanced proficiency in Spanish.
  • Ability to interpret metrics and translate them into design solutions.
  • Knowledge of artificial intelligence applied to design or experience personalization.
  • Experience using design tools; Figma is required.
  • Ability to iterate quickly while maintaining design-system consistency.
  • Experience conducting research using quantitative and qualitative tools.
  • Ability to propose experiments and exploration avenues within the assigned squad.

Responsibilities

  • Design upper-funnel experiences focused on user acquisition, activation, and retention.
  • Translate Growth strategies into intuitive and innovative interfaces.
  • Design minimum viable products and A/B tests in a continuous experimentation environment to validate hypotheses quickly.
  • Develop proposals from behavioral insights that impact the tribe's OKRs.
  • Analyze usage data and conversion flows to identify friction and opportunities to improve the user journey.
  • Collaborate with different stakeholders.
  • Iterate on the product based on quantitative results and qualitative feedback.
  • Document the design process and ensure high-quality deliverables for the IT team to support faithful implementation.

Desired Qualifications

  • Proficiency with data analytics or heatmap tools such as Mixpanel, Hotjar, or Contentsquare.
  • Experience with Lean UX methodologies and rapid discovery cycles.

About the Company

Despegar

Online travel agency: flights, hotels, rentals

Despegar.com operates as a travel booking platform in Latin America, letting travelers find and reserve flights, hotels, car rentals, and other travel services. Users search across multiple providers on Despegar’s site, compare options, and complete bookings directly, with the company earning commissions from suppliers for each transaction and additional revenue from advertising and related services. The platform differentiates itself through its regional focus on Latin America, a wide catalog of travel products from various providers, and its business model that relies on commission revenue and ads rather than owning all inventory. Despegar’s goal is to streamline how travelers in the region discover and book travel, expanding its market share in Latin America’s online travel market.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Buenos Aires, Argentina
Founded
1999

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