I

Integrity

Life and health insurance distribution network

Incentives and Recognition Coordinator

Full-Time
No salary listed
Junior
Dallas, TX, USA
In PersonOccasional travel to offsite events may be required.
Operations & LogisticsInventory Management, Procurement & Sourcing

About the job

Requirements
  • A High School Diploma or equivalent is required.
  • At least 2 years of experience in recognition or equivalent recognition efforts through direct selling is required.
  • Experience procuring, purchasing, and negotiating purchase orders is required.
  • Strong knowledge of Microsoft Office programs, including Word, Excel, Outlook, and PowerPoint, is required.
  • Effective written and verbal communication skills are required.
  • A self-starting approach with a high degree of accuracy and attention to detail is required.
  • Ability to work in a fast-paced, high-growth environment is required.
  • Strong project follow-through is required.
  • Good interpersonal skills and the ability to work as part of a team are required.
Responsibilities
  • Maintain the Recognition and Incentives inbox.
  • Manage client-facing communication with reward recipients, including high-performing agents, by phone and email.
  • Assemble, ship, and inventory monthly, quarterly, and event recognition pieces.
  • Procure items and ensure purchase orders are completed.
  • Complete orders while maintaining inventory.
  • Create standard operating procedures for ordering and archiving recognition lists.
  • Work closely with the Marketing Department on social media campaigns and initiatives.
  • Process invoices in a timely manner.
  • Assist the departmental leader in developing and adhering to budgets.
  • Review, respond to, and close cases assigned to the Recognition queue in the company system.
  • Understand the company field compensation plan.
  • Handle ordering, fulfilling, and shipping incentive redemptions for agents.
  • Manage the online retail store.
  • Liaise between PHP and vendors regarding online store inventory.
  • Adhere to strict deadlines.
  • Ensure customer-owned inventory is stocked at the store vendor.
  • Procure, prepare, plan, and manage company off-site pop-up stores.
  • Attend or participate in occasional evening or weekend events.
  • Travel occasionally to off-site events.
  • Perform other duties as assigned.
Desired Qualifications
  • Experience in retail sales.

About the company

Integrity Marketing Group builds and supports a large network of life and health insurance agents and agencies by acquiring or partnering with independent marketing organizations (IMOs) across the United States. It distributes a wide range of life and health insurance products, plus retirement solutions, with a focus on serving the senior market. Its core product is a proprietary platform that provides marketing support, data analytics, and technology tools to help its partner network operate more efficiently and grow sales. Revenue comes mainly from commissions on policies sold through its network. Compared with competitors, Integrity combines a scalable agent-network model with an integrated technology and marketing platform, allowing partners to access resources, analytics, and support at scale. The company’s goal is to help its partners expand their business, increase sales to the expanding senior population, and grow its footprint through strategic partnerships and acquisitions.

Company Size

1,001-5,000

Company Stage

Growth Equity (Non-Venture Capital)

Total Funding

$1.2B

Headquarters

Dallas, Texas

Founded

2006

Get referred to Integrity

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Mosaic joined Integrity on September 2, 2026, expanding Medicare distribution and AI-led agent growth.
  • Integrity hired Ryan Kocher and Chris Cassidy in 2025-2026, strengthening Medicare and wealth leadership.
  • Recent 2025 partnerships with LMT Financial and Modern Insurance Store deepen senior-market reach.

What critics are saying

  • Bankers Life sued Integrity and American Senior Benefits in January 2026 over TCPA conduct.
  • Newman v. Integrity under TCPA claims lasted until April 1, 2026, signaling recurring exposure.
  • A 66% 2026 job-posting decline signals hiring slowdown after rapid acquisition-driven expansion.

What makes Integrity unique

  • Integrity’s September 2, 2026 AI-first platform bundles quoting, enrollment, CRM, and plan management.
  • Integrity scales through partner-led acquisitions like AIMCOR on January 13, 2026 and Quantum.
  • Integrity Wealth manages over $55 billion, combining insurance distribution with retirement planning.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Professional Development Budget
  • Conference Attendance Budget
  • Paid Sick Leave
  • Paid Holidays
  • Flexible Work Hours
  • Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

18%

1 year growth

19%

2 year growth

19%
PR Newswire
Oct 7th, 2026
Integrity adds ACA enrollment to IntegrityCONNECT, creating industry's first unified platform

Integrity, a life and health insurance distributor based in Dallas, has integrated Affordable Care Act plan quoting and enrollment into its IntegrityCONNECT platform. The AI-powered system now allows agents to manage ACA, health, and life insurance from a single entry point. The platform unifies previously disconnected workflows, enabling agents to quote and enrol clients in ACA plans from any carrier whilst maintaining complete oversight of their business. IntegrityCONNECT includes a demographically segmented leads system, customer relationship management tools, and Ask Integrity, an AI-powered digital assistant. The integration aims to reduce administrative complexity and improve client retention by providing agents with a comprehensive view of customer relationships across all insurance lines. The carrier-agnostic system is offered at no cost to agents.

Pulse 2.0
Jul 31st, 2026
Integrity Acquires Retirement Health Solutions To Expand Medicare, Life And Wealth Platform

Integrity has acquired Retirement Health Solutions, a Medicare-focused independent marketing organization based near Salt Lake City. Financial terms were not disclosed, and the acquired company will join Integrity's national insurance and retirement planning platform.

PR Newswire
Jul 8th, 2026
Stride Joins Integrity to Transform Nation's Individual Marketplace of Expanding Healthcare Benefits

/PRNewswire/ -- Integrity, LLC ("Integrity"), a leading distributor of life and health insurance, and provider of wealth management and retirement planning...

PR Newswire
Feb 4th, 2026
Integrity Wealth appoints Chris Cassidy as senior VP to drive holistic financial planning growth

Integrity, a distributor of life and health insurance and wealth management solutions, has appointed Christopher Cassidy as Senior Vice President of Integrity Wealth. Cassidy will report to Craig Walling, President of Integrity Wealth, to lead growth strategy for the company's holistic life, health and wealth business model. Cassidy brings extensive wealth management experience from senior roles at LPL Financial, Wells Fargo Private Wealth and Bank of America Merrill Lynch. At LPL Financial, he served as Senior Vice President of the Institutional Division, forging enterprise partnerships and integrating new advisors post-acquisition. At Wells Fargo, he led the Private Wealth division's Southwest region. Integrity Wealth currently manages over $55 billion under management and advisement, offering advisors technology, support and guidance through its integrated platform.

PR Newswire
Jan 27th, 2026
Integrity appoints Ryan Kocher as SVP to strengthen Medicare distribution leadership

Integrity, a US life and health insurance distributor, has appointed Ryan Kocher as senior vice president of Medicare Advantage for Integrity Health. Kocher brings over 20 years of healthcare leadership experience to oversee the company's Medicare market position. Kocher joins from The Cigna Group, where he spent more than two decades in progressive executive roles. Most recently, he served as chief growth officer of Cigna's Medicare business, leading 800 employees and overseeing sales, marketing, analytics and customer experience nationwide. He also led record-breaking growth initiatives for Group Medicare and Supplemental Benefits businesses. In his new role, Kocher will manage carrier partnerships, streamline operations, expand Integrity's health product portfolio and lead collaboration on Medicare strategy development. He holds a business administration degree from the University of Richmond.