Inside Sales Representative

About the Atlanta Falcons

The Atlanta Falcons are a professional American football club and member of the National Football League (NFL).  The team’s headquarters and practice facility are located on a 50-acre site in Flowery Branch, Georgia.  The Falcons’ NFL expansion franchise was awarded in 1965 and acquired by current owner Arthur Blank, co-founder of Home Depot, in 2002.

Who we are 

Our Blank Family of Businesses Core Values serve as the foundation for the way we operate at all levels:

Put People First - Listen & Respond - Include Everyone - Innovate Continuously - Lead by Example - Give Back to Others

We use our core values as a compass to guide our decisions because they are our North Star.  If we live our core values daily, we know everything else will take care of itself.  We enjoy a culture rooted in giving back to others through our time, talents, labor, and financial commitment. We are successful when we collaborate with and value each other like family, maintain a hunger to delight guests and continuously innovate, listen closely for even the smallest need for improvement, stand up for convictions, and genuinely own our responsibilities as if our name is on the outside of the building. 

Our Ideal Candidates

Actively Listen – Take an active role in listening by being present in the moment, using healthy body language, and ensuring joint understanding.  When we read between the lines and hear what others are saying and what they are not saying, we encounter amazing opportunities to go the extra mile in serving them. 

Collaborate – Realize that we are better together than we are alone.  We achieve much better results when others have the opportunity to add their diverse perspectives.  Be open to feedback and actively seek input from a variety of people at varying levels because the best ideas come from those who are closest to those we serve.

Engage in Servant Leadership – Put others ahead of yourself even when it’s difficult.  Find opportunities to lead by example in the way you pitch in and help others.  Giving back to others is at the heart of what we do. 

Build Relationships – Cultivate trust in relationships by showing respect and sensitivity.  Invest time in helping others to continuously improve by listening to their ideas and helping them to continuously improve. 

Own Results – Own issues you encounter even when they are outside of your area of responsibility by taking action or seeking out the needed resolution. You are empowered and expected to take risks aimed at exceeding the expectations of our guests.  Take advantage of this rare opportunity by utilizing available resources.

Job Overview: The Atlanta Falcons Inside Sales program is an entry-level ticket sales position designed to give you the foundation and skillset you need to grow your career within the Ticket Sales side of the sports business industry. An Inside Sales Representative is primarily responsible for selling personal seat licenses (PSL's) and season tickets for the Atlanta Falcons at Mercedes-Benz Stadium. The ideal candidate is coachable, goal-oriented, highly motivated, and a self-starter with a genuine desire to develop and pursue a career in sales.

This is a seasonal role from January 2027 - September 2027 based onsite at Mercedes-Benz Stadium in downtown Atlanta.

Main Responsibilities:

• This position will be focused on selling PSL’s/season tickets to various lead campaigns while maintaining records of all potential sales prospects within our CRM database.
• Set and conduct virtual and in-person appointments with leads in pipeline in order to move prospects through the sales cycle.
• Educate future buyers on our many price points, available locations, and corresponding member benefits to secure new business and drive revenue.
• Each representative will be held accountable to meet and exceed set levels of daily productivity metrics by achieving 80+ outbound calls and an hour+ of talk time.

Job Qualifications:

• Bachelor’s degree completed before January 2027.
• One year of prior sports industry or equivalent sales experience is strongly preferred.
• Candidates should possess excellent time management and organizational skills to effectively manage working through a large volume of prospects.
• Candidates should have great interpersonal skills and an optimistic team-first attitude, as well as a competitive desire to be the best.
• Candidates should have exceptional communication skills (verbal and written) in addition to active listening skills.
• Candidates should possess the confidence, knowledge, and experience to perform at a high level each day.
• Must be computer literate with knowledge of Microsoft Office applications (Word, Excel, Outlook).
• Previous working experience with Microsoft Dynamics and/or Ticketmaster Archtics is a plus.
• Work in office Monday – Friday (9AM – 5PM).
• Perform other duties as assigned.