Accutrade Dealer Relationship Manager
Majors West
Posted on 2/7/2024
Cars Commerce

1,001-5,000 employees

Data & Analytics

Company Stage

N/A

Total Funding

N/A

Founded

1998

Headquarters

Chicago, Illinois

Growth & Insights
Headcount

6 month growth

15%

1 year growth

22%

2 year growth

30%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Data Analysis
CategoriesNew
Sales & Account Management
Requirements
  • Deep understanding of the vehicle remarketing value chain
  • 8+ years of in-store experience in relevant roles such as used car manager / director; finance manager, general sales manager
  • Deep understanding of auto dealership change management, and ability to initiate behavioral change with our clients
  • Ideally prior experience in automotive software, focused on vehicle remarketing
  • Proficiency with remote collaboration software such as Google Suite, Zoom, Slack
Responsibilities
  • Drive adoption of the AccuTrade appraisal platform throughout the dealer operations (e.g. sales, used car operations, service)
  • Owns dealer retention for our customer portfolio
  • Ongoing tracking of cancellations, with a clear understanding of the lead drivers of any cancellations that are submitted, and tracking results of conversations when contacted regarding reason(s) for cancellation(s)
  • Share best practices with dealers around in-store implementation
  • Interact with senior dealership decision makers to provide an overview of the platform performance
  • Drive performance through our reporting and dealership execution of the AccuTrade tool by rooftop
  • Serving as a subject matter expert and point of contact for AccuTrade end-to-end processes
  • Acting as “voice of the Dealer” to ensure internal needs are met in order to continue to generate revenue on an ongoing basis, working with the product team to identify and prioritize dealer needs
  • Connecting the dots from post-sale product performance into presale onboarding to close this loop, improving the handoff from Pre-Sale through Post-Sale
  • Ownership of AccuTrade Post-Sale performance reporting and using it to improve the value that we bring to our dealers through quantifiable data and analytics
  • Optimization of sales and operational efficiency through innovative thinking, process improvement, system enhancements, and best practices sharing throughout the organization
  • Assist in-person with critical/high impact/key accounts that require additional resources, as needed
  • 25% In-market travel required
Desired Qualifications
  • Prior experience in automotive software
  • Experience in vehicle remarketing
  • Experience in change management within auto dealerships