VNS Territory Manager

As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patients and strong legacy of innovation in healthcare are the foundation of our future. If you're looking for a new chance, a new beginning, a new trajectory, LivaNova is where your talent can truly thrive. Join our talented team members worldwide to become a pioneer of tomorrow—because at LivaNova, we don’t just treat conditions — we aspire to alter the course of lives.

LivaNova Neuromodulation:

As pioneers of the VNS (Vagus Nerve Stimulation) Therapy® system, LivaNova continues to advance medical device solutions for patients affected by Drug-Resistant Epilepsy (DRE) and Difficult-to-Treat Depression (DTD).  There are 3 million people in the U.S. alone and one on three people with epilepsy are drug resistant.  People with severe seizures have, on average, a shorter life expectancy and an increased risk of cognitive impairment particularly if the seizures developed in early childhood.  VNS Therapy for DRE is delivered through a device that sends mild pulses to the vagus nerve at regular intervals throughout the day in an effort to prevent seizures.

RESPONSIBILITY AND AUTHORITY

The Territory Manager (TM) is responsible for achieving the sales expectations and growth potential of the assigned territory. This role’s primary objectives are cultivating therapy advocates through and a pipeline of believers at accounts, developing physician targeting plans to advance the standard of DRE care and shift the treatment paradigm forward, clearly defining account objectives and opportunities to ensure strong, coordinated execution of fundamentals (e.g., regular on-site interactions) at accounts, securing orders and overseeing account management and coordinating allocated LivaNova resources to meet account priorities.  The VNS Territory Manager reports to the Regional Manager.

PRIMARY ACTIVITIES

• Achieve or exceed sales objectives and be accountable for daily management of Territory.

• Engage onsite with epileptologists, neurologists, and neuroscientists with latest therapy information, clinical studies, etc. leading to patient identifications.

• Uncover barriers to VNS Therapy adoption and develop actions and plans to address and overcome the barriers, as appropriate.

• Build and maintain productive professional relationships with customers.

• Build value proposition with surgeons to create surgical capacity appropriate for patient demand.

• Create, maintain, and execute cross-functional physician targeting plans to achieve quarterly goals and long-term strategy.

• Educate referring physicians in non-Key Account CEC’s and community accounts about current DRE treatment gaps, quality measures, and available LIVN resources.

• Conduct on-site product demonstrations.

• Educate and train fellows / residents on DRE treatments and VNS Therapy.

• Provide onsite post-implant education of VNS Therapy and product support and education to staff, patients, and families. 

• Regularly educate and update physicians/clinicians and clinic follow-up staff on new product releases of device systems and features, including both hardware and software modifications.

• Demonstrate outstanding product and therapy knowledge.

• Demonstrate a clinical aptitude to appropriately challenge providers and change prescriber treatment selection.

• Receives technical inquiries and provides solutions to questions or problems

• Provide onsite surgical case coverage, follow-up support and troubleshooting of VNS Therapy in non-Key Account CEC’s and community accounts.

• Provide onsite technical support, as requested by physicians, during dosing appointments.

• Obtain PIQ and/or PAF from patients, caregivers and physicians.

• Work with buying managers to negotiate pricing and deals, manage inventory and secure orders.

• Work with buying managers to manage inventory and secure orders

• Regularly monitor account performance, identify issues, and mitigate risks proactively.

• Participate in professional outreach programs (e.g., neurology conferences)

• Support DRE education programs, as directed.

• Coordinate with case management for patient education and account interactions needed to support patients as they navigate their path to VNS Therapy.

• Lead weekly territory team meetings to review progress towards quarterly goals and long-term strategy. 

• Lead weekly physician targeting meetings with regional manager to review progress towards quarterly goals and long-term strategy. 

• Build solid customer relationships.

• Demonstrate outstanding product knowledge.

• Implement routing/targeted call plan. 

• Complete administrative requirements on time and accurately.

• Maintain company standards involving ethical and moral character while professionally representing the company.

• Perform other duties as may be required by management.

LOCATION & TRAVEL REQUIREMENTS

• Territory Manager must live within the territory geographic area. This geography will cover Western Washington + Wenatchee

• This position may require extensive business travel of 40% or more of the time.

• This position may require occasional overnight travel (avg. 2-3 days/month)

MINIMUM REQUIREMENTS AND QUALIFICATIONS

• Strong work ethic, with a resilient results orientation

• Minimum 3 to 5 years of successful selling experience in a medical field, preferably in a consultative role (e.g. Medical Device and Pharma sales), where daily accountabilities are established, measured and rewarded

• Demonstrated aptitude and success in fostering solid, value-based physician relationships, and a capacity for interacting with patients in a clinical environment

• Solid process orientation, demonstrated resource management / allocation experience, and the ability to perform multiple tasks simultaneously

• Intellectual capacity to interpret trends and data, translating the information into actions and improvements   

• Self starter and independent thinker, with the aptitude to work autonomously

• Robust interpersonal skills, with evidence of teamwork and collaboration

• Exceptional written and verbal communication skills, with customers and patients at all levels

• Creative thinking

• Demonstrated commitment towards LivaNova mission

• BS/BA degree, preferably in life sciences, nursing, allied health, or business

• The minimum requirements, skills and qualifications contained in this job description outline the core functions and requirements of the position and do not constitute an exhaustive listing of activities, duties, or responsibilities that may be required of or assigned to an employee in this position at the Company’s discretion. Further, the ability to meet the minimum requirements and/or possession of the stated skills and qualifications do not imply or establish that an individual will be employed in this position.  

EMPLOYEE BENEFITS INCLUDE:

• Health benefits – Medical, Dental, Vision

• Personal and Vacation Time

• Retirement & Savings Plan (401K)

• Employee Stock Purchase Plan

• Training & Education Assistance

• Bonus Referral Program

• Service Awards

• Employee Recognition Program

• Flexible Work Schedules

Pay Transparency: A reasonable estimate of the annual base salary for this position is $85,000- $100,000 + commission. Pay ranges may vary by location.

Valuing different backgrounds:

LivaNova values equality and diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination. Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate’s sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.

Notice to third party agencies:

Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Beware of Job Scams:

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons posing as LivaNova recruiters or employees. The scammers may attempt to solicit confidential, personal information, such as a social security number, or your financial information. LivaNova will never ask for fees prior/during/after the application process, nor will we ask for banking details or personal financial information in return for the assurance of employment. If you are concerned that an offer of employment might be a scam or that the recruiter is not legitimate, please verify by searching for “See Open Jobs” on https://www.livanova.com/en-us/careers, and check that all recruitment emails come from an @livanova.com email address.