inDrive

Global ride-hailing platform with fare negotiation

RH Area Specialist

Program ManagementUpdated on Nov 13

Full-timeLima, PeruNo salary listedHybrid

About the Job

Requirements

At least 3 years of experience in project coordination, operations, business analysis, or related roles.
Experience supporting cross-functional projects, tracking deliverables, and coordinating with multiple stakeholders.
Strong organizational and project management skills, including prioritizing tasks, managing timelines, and following up on multiple initiatives simultaneously.
Analytical mindset and proficiency in Excel or Google Sheets.
Good verbal and written communication skills in English and Spanish.
Ability to work in a fast-paced environment and adapt to changing business priorities.
Bachelor's degree in Business Administration, Economics, Industrial Engineering, Operations Management, or a related field.

Responsibilities

Support the planning, coordination, and execution of ride-hailing projects across cities in Peru, ensuring timely delivery and alignment with business objectives.
Coordinate cross-functional initiatives involving Driver Operations, Safety, Marketing, Fintech, Marketplace Efficiency, and Support teams.
Track project milestones, deliverables, timelines, and KPIs, proactively identifying potential risks and execution gaps.
Monitor operational performance and customer satisfaction metrics, identifying improvement opportunities and supporting corrective actions.
Facilitate regular cross-functional meetings, prepare progress updates, and follow up on action items to ensure accountability and execution.
Analyze operational data to prepare reports, identify trends, and provide actionable insights to support business decisions.
Assist in the implementation and scaling of operational initiatives, new products, and local partnerships.

Desired Qualifications

Experience in ride-hailing, delivery, mobility, or technology companies.
Familiarity with project management methodologies and tools such as Jira, Trello, or Asana.
Basic SQL knowledge.
Familiarity with AI tools such as ChatGPT or Claude to support reporting, research, workflow automation, and productivity.

We are looking for a RH Area Specialist in Peru. This position owns strategic, revenue, demand and expansion-driving initiatives with a high degree of autonomy: defining priorities, leading projects end to end, analyzing results, and being responsible for all projects that are key to business growth, while guiding peers and turning advanced analysis into decisions that shape the business across the country.

Support the planning, coordination, and execution of ride-hailing projects across cities in Peru, ensuring timely delivery and alignment with business objectives.
Coordinate cross-functional initiatives involving Driver Operations, Safety, Marketing, Fintech, Marketplace Efficiency, and Support teams.
Track project milestones, deliverables, timelines, and KPIs, proactively identifying potential risks and execution gaps.
Monitor operational performance and customer satisfaction metrics, identifying improvement opportunities and supporting corrective actions.
Facilitate regular cross-functional meetings, prepare progress updates, and follow up on action items to ensure accountability and execution.
Analyze operational data to prepare reports, identify trends, and provide actionable insights to support business decisions.
Assist in the implementation and scaling of operational initiatives, new products, and local partnerships.

3+ years of experience in project coordination, operations, business analysis, or related roles. Experience in ride-hailing, delivery, mobility, or technology companies is a plus.
Experience supporting cross-functional projects, tracking deliverables, and coordinating with multiple stakeholders.
Familiarity with project management methodologies and tools (e.g., Jira, Trello, Asana) is desirable.
Strong organizational and project management skills, with the ability to prioritize tasks, manage timelines, and follow up on multiple initiatives simultaneously.
Analytical mindset with proficiency in Excel or Google Sheets. Basic SQL knowledge is a plus.
Familiarity with AI tools (e.g., ChatGPT, Claude) to support reporting, research, workflow automation, and productivity.
Good verbal and written communication skills in English and Spanish.
Proactive, detail-oriented, and solution-focused, with strong stakeholder coordination and problem-solving abilities.
Ability to work in a fast-paced environment and adapt to changing business priorities.
Bachelor's degree in Business Administration, Economics, Industrial Engineering, Operations Management, or a related field.

About the Company

inDrive

Global ride-hailing platform with fare negotiation

inDrive operates a global mobility and urban services platform that connects passengers with independent drivers through a fare-negotiation system. Riders propose a trip price, and nearby drivers can accept, decline, or counteroffer, creating a peer-to-peer ride-hailing model. The service has expanded to intercity rides, delivery and cargo, groceries, advertising, and driver-focused fintech within its app. Unlike typical ride-hailing apps that use fixed fares, inDrive enables price negotiation and direct driver-rider interaction, and it pursues growth through a venture arm that funds ride-hailing-adjacent startups in emerging markets. This broader strategy aims to build a super-app for urban and gig-economy needs, with the goal of offering a wide range of mobility and urban services in 48 countries.

Company size: 10,001+
Company stage: Debt Financing
Total funding: $532M
Headquarters: Mountain View, CA
Founded: 2012

Recently Posted Jobs

Explore more opportunities at inDrive

See more jobs