Veterinary Hospital Manager

Are you a high-energy, people-oriented leader who loves building great teams and driving growth?

Westside Pet Hospital is looking for a Veterinary Hospital Manager who brings enthusiasm, strong leadership skills, and a genuine passion for team development. We’re looking for a personable, approachable leader who can continue fostering our positive team culture while driving hospital growth and operational success.

As our Hospital Manager, you’ll partner closely with the Medical Director to guide daily operations, mentor and develop team members, identify opportunities for growth, and keep the hospital moving forward. The ideal candidate is a confident, business-minded leader who knows how to motivate a team, build strong relationships, and create an environment where people enjoy coming to work.

And the best part? We offer a fantastic work-life balance, so you can enjoy a rewarding leadership career without sacrificing life outside the hospital!

Key Responsibilities Include:

• Financial Leadership: Monitor hospital performance, manage budgets, oversee payroll and financial operations, and drive business growth through data-informed decisions.
• Operational Oversight: Ensure efficient workflow, maintain regulatory compliance (OSHA, DEA, VMB), manage equipment and inventory, and implement hospital policies and procedures.
• Strategic Direction: Collaborate with leadership to develop and execute long-term goals, expand services, and support referral and business partnerships.
• Project & Facility Management: Lead day-to-day operations, scheduling, and maintenance while aligning administrative functions with overall hospital objectives.
• Client & Community Engagement: Oversee marketing strategies, resolve client concerns, enhance client experience, and foster retention and growth.
• Team Leadership: Manage and support department leads, oversee hiring and development, maintain staffing levels, and promote a positive, inclusive workplace culture.

Schedule, benefits and compensation**:

This is a full-time, salaried position and schedule flexibility is required based on business needs.

• Compensation: $65,000-$75,000 annual base salary
• Bi-annual bonus opportunities: Based on hospital performance
• Hiring bonus package: $2000 based on credentials
• CE allowance: up to $1,000 based on credentials
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k with match
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

Your Qualifications:

• 2+ years of leadership, business management, or operations management experience required.
• Veterinary hospital management or leadership experience strongly preferred; medical, dental, retail or healthcare management experience also considered.
• Previous veterinary experience (e.g., Veterinary Technician, Veterinary Assistant, or Client Service Representative) preferred.
• Bachelor's degree, Certified Veterinary Practice Manager (CVPM), or equivalent combination of education and experience preferred.
• Ability to lead, coach, and develop teams.
• Experience managing budgets, staffing, scheduling, and day-to-day operations preferred.
• Strong communication, problem-solving, and conflict-resolution skills.
• Proficient with business software and able to adapt quickly to new systems.

What makes Westside unique?

Westside Pet Hospital is a welcoming, upbeat practice in beautiful Bend, Oregon, with a fun, dynamic team that genuinely enjoys working together! Our three veterinarians and dedicated support staff provide high-quality, personalized care across a variety of services, including wellness and preventive care, surgery, dentistry, and more.

We take pride in building lasting relationships with our clients, supporting one another as a team, and creating a positive environment where both pets and people thrive. With a great location, collaborative culture, and excellent work-life balance, Westside offers the opportunity to be part of a practice where you can do meaningful work, enjoy the people you work with, and still have plenty of time to enjoy everything Central Oregon has to offer!

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Pay Range 65000 - 75000 USD