Quality Manager

Company Overview

Pioneer Metal Finishing is the leading surface engineering company in North America. For 75 years, we’ve delivered consistent, quality metal finishing solutions for mission-critical applications. Our advanced surface modification technologies and scalable execution improve the performance of mission-critical products and enhance brand value for companies in the healthcare, automotive, and industrial markets. We encourage you to learn more about opportunities with Pioneer Metal Finishing and join our team today!

Overview

Manages the Quality and Chemistry Departments to enhance the quality performance and process efficiency throughout the facility. Coordinates department responsibilities within the framework of company policy, philosophies, and our Quality Management System.  Challenges established methods and ideas to stimulate progressive results.

Essential Job Duties/Responsibilities

• Define and develop quality procedures and specifications, testing, and inspection methods in alignment with customer and certification requirements.
• Directly interacts with Customers to discuss and resolve issues. 
• Assists Sales and Customer Service with technical questions or concerns, tours of the facility and technical seminars.  Provides support for the technical training of all personnel.
• Ensures the Quality Management System is proactively managed to meet and exceed certification standards through continuous monitoring of performance against Quality systems and guidelines.  Responsible for managing customer, certification, internal and supplier audits. 
• Evaluates and performs reviews of quality and chemistry department personnel and creates development plans for direct reports.  Creates and maintains annual training plans for all departmental personnel.
• Partners with Technologies to develop and implement “Best Practices” to meet the program requirements.
• Lead risk reviews and collaborate with Technology and Operations to develop robust control plans that ensure the quality and manufacturability of new products or process designs.
• Engage in product onboarding and/or development activities and provide project direction to ensure continued compliance with all applicable regulatory, statutory and customer requirements.
• Responsible for change/configuration management process and the effective implementation of changes to the Quality Management System.
• Measures Cost of Quality and identifies actions to improve business performance and customer satisfaction. 
• Responsible for maintaining the performance of site chemistry and associated processes (tank management, testing, waste-water treatment).  
• Maintains a partner relationship with vendors and manages the procurement of all process chemicals. Works collaboratively with supply chain to qualify new vendors and monitor their performance.
• Strives to ensure that PMF is taking advantage of the latest technology.  Evaluates new process technology or chemistry as they relate to quality, cost reductions, safety, impact on regulatory and environmental requirements.
• Works collaboratively with production team on product quality and safety.  Supports the continuous improvement process through development and training of the work force.  On-call for process related problems and resolution.
• Manages the Quality and Chemistry department to ensure analytical equipment is working efficiently and a preventative maintenance schedule is followed.  Is responsible for developing financial analysis to justify payback on investments in analytical equipment.
• Manages the company’s compliance with governmental and environmental regulations, in conjunction with the EH&S Leader, with all regulatory agencies. On-call for chemical-related emergencies.  Assists in the completion of all environmental reports.

Physical/Environmental/Chemical Hazards

•  Sharp parts, sharp tooling, heavy carts, occasional hot and cold temperature and humidity levels, heat from ovens, moderate noise levels, limited hand and air tool use, compressed air (must use hearing protection).
• Must be able to lift 30-50 lbs. unassisted.
• Must be able to differentiate between color variances.
• Potential splash exposure near process lines.
• Various process chemicals.

Education/Qualifications

• Bachelor of Science in Chemistry or related technical field or equivalent work experience with a direct supervisory and quality management background.
• Minimum of 3 years Quality Engineering / Management experience.
• ISO 9001:2015 and AS9100D knowledge / experienced required.
• Nadcap Aerospace Quality System, Heat Treating, Non-Destructive Testing and Chemical Processing knowledge / experience required.
• Experience leading organizations through the quality journey to develop a culture of quality and attain ISO / NADCAP certifications.
• ITAR knowledge / experience preferred.
• Experience leading and participating in internal and external audits required.
• Certified ISO 9001:2015 and/or AS9100D lead or internal auditor, preferred.
• Certified Quality Engineer or Manager, preferred.
• Demonstrable knowledge and experience with Manufacturing Process tools/methodologies including Process Change Assessment, Risk Management (Hazard Analysis), Process FMEA, Geometric Dimensioning & Tolerancing (GD&T), Process Capability, Process Control, Process Qualification, Design of Experiments, Gauge R&R, and Inspection/Test Method Validation.
• Well-versed in Quality tools such as Lean manufacturing, TPE, Mistake proofing, Kaizen, and 5-S
• Strong knowledge of statistical analysis.

Benefits Summary

We offer the following benefits to Salaried Employees immediately upon hire:

• Medical, dental, and vision insurance (Eligibility begins on day one)
• Company Funded Health Reimbursement or Health Savings Account up to $3,000
• 401(k) plan with a company match up to 4% of bi-weekly contribution
• Annual Incentive Program based on business results
• Company-paid life and accidental death & dismemberment insurance
• Tuition Reimbursement, Career Growth, and Advancement Opportunities
• Flexible Spending Accounts
• Short & Long-Term Disability
• Additional benefits for employee purchase: life insurance, critical illness, voluntary accident, and accidental death & dismemberment
• LiveHealth Online, virtual doctor visits
• Employee Assistance Program
• Paid company holidays
• Competitive Paid Time Off program
• Next-Day Pay:  Don’t wait for payday; access your daily pay the next day!
• Employee Recognition and Rewards program
• Fun Recognition Events and more!