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Walmart

Sells groceries and essentials in stores and online

Food & Consumables Coach

Retail Store ManagementPosted on Nov 12
Full-timeLexington, SC, USAIn-person

About the Job

Requirements

  • Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
  • Associates must attend and successfully complete all job-required trainings and assessments, such as Academy trainings and Open Door trainings.

Responsibilities

  • Lead and develop teams by teaching, training, actively listening to associates, touring stores and providing feedback through Tour to Teach, communicating and collaborating with associates regarding store operations, technology, business initiatives, merchandising and company direction, leading company change efforts, setting clear expectations and guidance, implementing business solutions, and communicating business objectives.
  • Model and demonstrate customer service standards to store associates by following the One Best Way service model, managing and supporting customer service initiatives such as store of the community and community outreach programs, resolving customer needs, complaints and issues, developing and implementing action plans to correct deficiencies, and providing process-improvement leadership to ensure a high-quality customer experience.
  • Drive financial performance and sales in the designated store area by reviewing and evaluating profit and loss statements, managing and assisting with budgeting, forecasting and expense control, monitoring merchandise presentation, seasonal transitions, inventory flow and operational processes, and developing and implementing action plans to mitigate shrink and achieve sales and profit goals.
  • Provide supervision and development opportunities for hourly associates by hiring, training and mentoring associates, assigning duties, setting clear expectations, recognizing associates, communicating expectations consistently and effectively, promoting belonging, and recruiting and developing qualified associates to meet staffing needs and support company growth.
  • Coordinate, complete and oversee job-related activities and assignments by developing and maintaining stakeholder relationships, supporting plans and initiatives that meet customer and business needs, identifying and communicating goals and objectives, building accountability and measuring progress, identifying and addressing improvement opportunities, demonstrating adaptability, and promoting continuous learning.
  • Provide supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition and promoting a belonging mindset in the workplace.
  • Ensure compliance with company policies and procedures and support company mission, values, ethics and integrity by implementing action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance in business processes and practices.
  • Build high-performing teams, embrace differences in people, cultures, ideas and experiences, create a workplace where associates feel seen, supported and connected through belonging, and create opportunities for all associates to thrive and perform.
  • Work collaboratively, build strong and trusting relationships, and communicate with impact, energy and positivity to motivate and influence.
  • Attract and retain talent, empower and develop associates, and recognize their contributions and accomplishments.
  • Maintain and promote integrity, ethics and compliance; model Walmart values, hold oneself and others accountable, support the company's goal of becoming a regenerative company, create belonging, eliminate waste and participate in local giving.
  • Deliver results while putting customers first, adapting to how, where and when customers shop, and applying the Every Day Low Price and Every Day Low Cost business models to plans.
  • Make decisions based on data, insights and analysis; balance short- and long-term priorities and consider customers, associates, shareholders, suppliers, business partners and communities when making plans.
  • Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt and encourage new technologies and skills, and support others through change.

Desired Qualifications

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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